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1

missing plugin n Photoshop

New Here ,
Apr 03, 2024 Apr 03, 2024

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I am getting a pop-up telling me that I am missing a plugin in the latest Windows version of Photoshop. I can close it and I don't see any ill effects in the use of the software.  However, it is still annoying, can anyone help please?  I have attached copies of the pop-up and the system log it asked me to check.

 

Thanks in advance

Keith

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Adobe
Community Expert ,
Apr 03, 2024 Apr 03, 2024

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If you look down towards the end of the System Info you posted you'll see

 

Plugins that failed to load:

 

VueScan NO VERSION - - from the file “C:\Program Files\Common
Files\Adobe\Plug-Ins\CC\VueScan_x32.8ba”

 

The VueScan plugin is 32 bits so it won't work in modern Photoshop versions, so it's safe to remove.

 

VueScan is available with a 64 bit plugin that should work if you need it:

https://www.hamrick.com/

 

 

 

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LEGEND ,
Apr 03, 2024 Apr 03, 2024

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VueScan also works fine as a standalone application, that's how I use it.

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Community Expert ,
Apr 03, 2024 Apr 03, 2024

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quote

If you down towards the end of the System Info you posted you'll see

 

Plugins that failed to load:

 

By @Jeff Arola

 

Hey!  I have had that message in the past, and been unable to resolve it.  I don't know why I didn't think to ask on this forum.  It makes a tiny bit mad that I no longer see this pop-up, so I'll never know what the issue was. 😞

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New Here ,
Apr 05, 2024 Apr 05, 2024

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Thanks Jeff, I missed that line and it gives a clue as to why I am getting it. I recently had to reinstall Vuescan and I stupidly downloaded and installed the 32 bit version. I realised my mistake when I came to use it so I immediately removed it and installed the 64 bit version. I hadn't used Photoshop for a while so when that pop-up appeared I failed to make the connection between the two - an elementary troubleshooting mistake.  However,  upon investigation I found that the uninstallation of the 32 bit version left the file VueScan_x32.8ba in situ. I removed it and the pop-up issue has gone away.

Thank you again for your help and all who responded to mt post.

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