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Move tool won't select after scaling image

New Here ,
Jan 24, 2023 Jan 24, 2023

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I can't find anyone else online mentioning this so either no one else does this, or I'm the only one on the planet with the bug (on two separate computers). It only started after version 22.x. I still use 22 at work and refuse to upgrade because I run into this bug so often. I use the latest version when I work from home as a "test" to see if this will somehow get fixed. It's still there two years later. Ugh.

 

Here's the scenario: I have my move tool selected and use CTRL T to scale a layer. Sometimes the layer is too big for me to see the handles, so I click on the aspect ratio link (arrow) and then drag the W (circle) to the left to scale the image down to where I can see the handles. 

 

NerveBag_0-1674597862925.png

 

 

I let go of the mouse button when the image is at the scale I desire, and then I click on the image to move it to the proper location -- but the move tool NEVER works on the first click after scaling this way. It simply does not register as a click the first time. I have to click AGAIN on the image to move it. I have to click twice to move an image after I scale it with the vert/horz scale controls.

 

It doesn't do this on either version if I use the handles to scale. And it doesn't do this on my 22.x version at work even when I DO use the aspect ratio controls (I had to downgrade my version at work because this was driving me crazy).

 

I know it sounds trivial, but it's maddening when it happens dozens of times a day.

 

Anyone have any idea why this started in version 23 (and continues in 24)?

 

Thanks!

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Adobe Employee ,
Jan 24, 2023 Jan 24, 2023

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Hi @NerveBag sorry you have this issue.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Sure thing! Here you go! I wasn't sure if I needed to redact any of this (serial number, etc.).

 

Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a x64
Number of Launches: 105
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.1455
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:4), HyperThreading
Physical processor count: 12
Logical processor count: 20
Processor speed: 3610 MHz
Built-in memory: 32560 MB
Free memory: 20872 MB
Memory available to Photoshop: 25024 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.15.3
SAM SDK Version: 2.0.0-main.1564
ACP.local Status:
- SDK Version: 2.11.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.1.0.10
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credentials is not available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Radeon RX 580 Series
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,567 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=415567767 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64

[2217 ms]
Start sniffer 2023-01-24 13:52:45
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=415567767 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64

{28 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX 580 Series index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX 580 Series index=0)

# devices: 2
Device 0
Name: Radeon RX 580 Series
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,567 MB
VRAM: 8,567 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,070 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2022-10-20 000000.000000-000
Driver age: 3 months
Driver version: 31.0.12027.7000
Supports UMA: UNSUPPORTED
D3D-ID: 26591

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,204 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,070 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2022-01-27 000000.000000-000
Driver age: 12 months
Driver version: 30.0.101.1368
Supports UMA: SUPPORTED
D3D-ID: 18048
End platform native
{271 ms}

{271 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX 580 Series index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX 580 Series index=0)

# devices: 1
Device 0
Name: Radeon RX 580 Series
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,567 MB
VRAM: 8,567 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,070 MB
API version: 4.6 (4.6.0 Compatibility Profile Context 22.20.27.07.221020)
Device version: 4.6 (4.6.0 Compatibility Profile Context 22.20.27.07.221020)
Vendor name: AMD
Driver date: 2022-10-20 000000.000000-000
Driver age: 3 months
Driver version: 31.0.12027.7000
GLSL version: 4.60 (4.60)
End platform OpenGL
{667 ms}

{667 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Ellesmere
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3444.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3444.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 193 GB / s
Compute score: 2,902.08
Device name string: Ellesmere
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,656 MB
VRAM: 13,656 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 57 GB / s
Compute score: 340.694
Device name string: Intel(R) UHD Graphics 770
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2124 ms}

Exit code kExitNormal
End sniffer 2023-01-24 13:52:47
[kStatusNormal, kExitNormal]

[2217 ms]
Finish RunAllAPIs

[2357 ms]
Start GetSnifferResult

[2357 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: #########################
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Michael\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 930.8G, 645.9G free
D:\, 604.0M, 130.8M free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/11/29-09:10:00 137.549b196 137.549b196
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/11/26-14:07:15 137.257250c 137.257250c
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 137.bae9a76 137.bae9a76
AdobeXMP.dll Adobe XMP Core 2022/11/27-09:35:03 137.da4a7e5 137.da4a7e5
AdobeXMPFiles.dll Adobe XMP Files 2022/11/27-09:35:03 137.da4a7e5 137.da4a7e5
AdobeXMPScript.dll Adobe XMP Script 2022/11/27-09:35:03 137.da4a7e5 137.da4a7e5
AGM.dll AGM 2022/11/29-09:10:00 137.549b196 137.549b196
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/11/26-06:24:44 137.510c486 137.510c486
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/11/29-09:10:00 137.549b196 137.549b196
AXE8SharedExpat.dll AXE8SharedExpat 2022/11/22-08:51:51 137.a3eed40 137.a3eed40
AXEDOMCore.dll AXEDOMCore 2022/11/22-08:51:51 137.a3eed40 137.a3eed40
BIB.dll BIB 2022/11/29-09:10:00 137.549b196 137.549b196
BIBUtils.dll BIBUtils 2022/11/29-09:10:00 137.549b196 137.549b196
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/11/29-09:10:00 137.549b196 137.549b196
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/11/22-08:51:51 137.4b63762 137.4b63762
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/11/26-06:24:44 137.58500c6 137.58500c6
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.1
PSViews.dll Adobe Photoshop 2023 24.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 137.cd80db6 137.cd80db6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 7.1.1.3
VulcanMessage5.dll Vulcan Message Library 7.1.1.3
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
UPIC 2.5.0


Required plugins:

Accented Edges 24.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.1 - from the file “Filter Gallery.8bf”
Average 24.1 - from the file “Average.8bf”
Bas Relief 24.1 - from the file “Filter Gallery.8bf”
BMP 24.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.1.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.1.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.1 - from the file “Filter Gallery.8bf”
Charcoal 24.1 - from the file “Filter Gallery.8bf”
Chrome 24.1 - from the file “Filter Gallery.8bf”
Cineon 24.1 - from the file “Cineon.8bi”
Clouds 24.1 - from the file “Clouds.8bf”
Color Halftone 24.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.1 - from the file “Filter Gallery.8bf”
Conté Crayon 24.1 - from the file “Filter Gallery.8bf”
Craquelure 24.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.1 - from the file “Filter Gallery.8bf”
Crystallize 24.1 - from the file “Standard MultiPlugin.8bf”
Cutout 24.1 - from the file “Filter Gallery.8bf”
Dark Strokes 24.1 - from the file “Filter Gallery.8bf”
De-Interlace 24.1 - from the file “Standard MultiPlugin.8bf”
Dicom 24.1 - from the file “Dicom.8bi”
Difference Clouds 24.1 - from the file “Clouds.8bf”
Diffuse Glow 24.1 - from the file “Filter Gallery.8bf”
Displace 24.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.1 - from the file “Filter Gallery.8bf”
Entropy 24.1 - from the file “statistics.8ba”
Export Color Lookup Tables 24.1 - from the file “Export3DLUT.8be”
Extrude 24.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.1 - from the file “FastCore.8bx”
Fibers 24.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.1 - from the file “Filter Gallery.8bf”
Filter Gallery 24.1 - from the file “Filter Gallery.8bf”
Fresco 24.1 - from the file “Filter Gallery.8bf”
Glass 24.1 - from the file “Filter Gallery.8bf”
Glowing Edges 24.1 - from the file “Filter Gallery.8bf”
Grain 24.1 - from the file “Filter Gallery.8bf”
Graphic Pen 24.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.1 - from the file “Standard MultiPlugin.8bf”
IGES 24.1 - from the file “U3D.8bi”
Ink Outlines 24.1 - from the file “Filter Gallery.8bf”
JPEG 2000 24.1 - from the file “JPEG2000.8bi”
Kurtosis 24.1 - from the file “statistics.8ba”
Lens Blur 24.1 - from the file “Lens Blur.8bf”
Lens Correction 24.1 - from the file “Lens Correction.8bf”
Lens Flare 24.1 - from the file “Standard MultiPlugin.8bf”
Liquify 24.1 - from the file “Liquify.8bf”
Matlab Operation 24.1 - from the file “ChannelPort.8bf”
Maximum 24.1 - from the file “statistics.8ba”
Mean 24.1 - from the file “statistics.8ba”
Measurement Core 24.1 - from the file “MeasurementCore.8me”
Median 24.1 - from the file “statistics.8ba”
Mezzotint 24.1 - from the file “Standard MultiPlugin.8bf”
Minimum 24.1 - from the file “statistics.8ba”
MMXCore Routines 24.1 - from the file “MMXCore.8bx”
Mosaic Tiles 24.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.1 - from the file “Filter Gallery.8bf”
Note Paper 24.1 - from the file “Filter Gallery.8bf”
NTSC Colors 24.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.1 - from the file “Filter Gallery.8bf”
OpenEXR 24.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.1 - from the file “Filter Gallery.8bf”
Palette Knife 24.1 - from the file “Filter Gallery.8bf”
Patchwork 24.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.1 - from the file “Standard MultiPlugin.8bf”
PCX 24.1 - from the file “PCX.8bi”
Photocopy 24.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.1 - from the file “ChannelPort.8bf”
Pinch 24.1 - from the file “Standard MultiPlugin.8bf”
Pixar 24.1 - from the file “Pixar.8bi”
Plaster 24.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.1 - from the file “Filter Gallery.8bf”
Pointillize 24.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.1 - from the file “PBM.8bi”
Poster Edges 24.1 - from the file “Filter Gallery.8bf”
PRC 24.1 - from the file “U3D.8bi”
Radial Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Radiance 24.1 - from the file “Radiance.8bi”
Range 24.1 - from the file “statistics.8ba”
Render Color Lookup Grid 24.1 - from the file “Export3DLUT.8be”
Reticulation 24.1 - from the file “Filter Gallery.8bf”
Ripple 24.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.1 - from the file “Filter Gallery.8bf”
Save for Web 24.1 - from the file “Save for Web.8be”
ScriptingSupport 24.1 - from the file “ScriptingSupport.8li”
Shear 24.1 - from the file “Standard MultiPlugin.8bf”
Skewness 24.1 - from the file “statistics.8ba”
Smart Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.1 - from the file “Filter Gallery.8bf”
Solarize 24.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.1 - from the file “Filter Gallery.8bf”
Spherize 24.1 - from the file “Standard MultiPlugin.8bf”
Sponge 24.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.1 - from the file “Filter Gallery.8bf”
Stained Glass 24.1 - from the file “Filter Gallery.8bf”
Stamp 24.1 - from the file “Filter Gallery.8bf”
Standard Deviation 24.1 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.1 - from the file “Filter Gallery.8bf”
Summation 24.1 - from the file “statistics.8ba”
Targa 24.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.1 - from the file “Filter Gallery.8bf”
Tiles 24.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.1 - from the file “Filter Gallery.8bf”
Twirl 24.1 - from the file “Standard MultiPlugin.8bf”
U3D 24.1 - from the file “U3D.8bi”
Underpainting 24.1 - from the file “Filter Gallery.8bf”
Vanishing Point 24.1 - from the file “VanishingPoint.8bf”
Variance 24.1 - from the file “statistics.8ba”
Water Paper 24.1 - from the file “Filter Gallery.8bf”
Watercolor 24.1 - from the file “Filter Gallery.8bf”
Wave 24.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.1 - from the file “WIASupport.8li”
Wind 24.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.1 - from the file “WBMP.8bi”
ZigZag 24.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.4.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.4.0\"
CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0
Loaded at: 88 ms - launch time impact: 22 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder"
Loaded at: 8351 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 90 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 92 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder"
Loaded at: 8351 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3362 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3363 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder"
Loaded at: 8352 ms - launch time impact: 0 ms
Content Credentials (Registered) 0.34.5.0 - from the file "Required Folder"
Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder"
Scan time: 0 ms - entries: 24

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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Thank you @NerveBag for your sysinfo

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,

Cory

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