Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

multiple copies of Adobe Apps

Community Beginner ,
Nov 07, 2019 Nov 07, 2019
I just noticed I have two copies (both 2019 and 2020 versions) of:
Adobe Photoshop (versions 20.0.7 and 21.0.0)
InDesign (versions 14.0.3 and 15.0)
and Illustrator (versions 23.1.1 and 24.0.0) on my computer.
1. How did this happen? I update when there's an update available, and I've never had two of each application before.
2. If I dumped one of them (probably the older 2019?) would files still open with the newer 2020 version?
3. How do I ensure this doesn't happen again? I don't need to take up all that disk space.
 
Thanks.
 
1.4K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Beginner , Nov 07, 2019 Nov 07, 2019

you must have accidentally clicked on 'other versions' and 'install' on the latest version at some point, rather than just updating. This is a feature for people (like me) who need to have different versions installed for certain reasons. 

 

If you find your documents opening in the latest version perfectly fine right now, you should be fine to uninstall the older version that you don't want. 

 

To avoid it in the future, just make sure you click on an 'update' button, not an 'install' button I thin

...
Translate
Community Expert , Nov 07, 2019 Nov 07, 2019

What Simon said.

 

When you're upgrading to a new version of an app, Adobe offers you the option to keep or remove previous versions. Refer step 4 in the following link.

https://helpx.adobe.com/au/creative-cloud/help/creative-cloud-updates.html

 
Translate
Adobe
Community Beginner ,
Nov 07, 2019 Nov 07, 2019

you must have accidentally clicked on 'other versions' and 'install' on the latest version at some point, rather than just updating. This is a feature for people (like me) who need to have different versions installed for certain reasons. 

 

If you find your documents opening in the latest version perfectly fine right now, you should be fine to uninstall the older version that you don't want. 

 

To avoid it in the future, just make sure you click on an 'update' button, not an 'install' button I think. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 07, 2019 Nov 07, 2019

Thank you so much for your quick response!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2019 Nov 07, 2019

What Simon said.

 

When you're upgrading to a new version of an app, Adobe offers you the option to keep or remove previous versions. Refer step 4 in the following link.

https://helpx.adobe.com/au/creative-cloud/help/creative-cloud-updates.html

 
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 07, 2019 Nov 07, 2019

Is this new version of Photoshop (21.0.0) more compatable with the new Mac Catilina OS - which I haven't updated to yet, because I heard it wasn't playing nice with Photoshop.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 04, 2024 Oct 04, 2024
LATEST

How can I do the opposite - keep multiple versions and be able to use them? Adobe seems to only allow one operable version at a time. It didn't used to be like this. I like PS/BR 2021 much better than PS/BR 2024. But it would be nice to access AI features. How can I use both versions on the same computer?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines