Copy link to clipboard
Copied
I've restarted computer, I've restarted Photoshop. For some reason various tools I use all the time no longer do what they've always done and I don't know why.
First issue is the paint bucket has been filling areas that are not in the image I'm working on. Toggling "all-layers" off or on doesn't work, neither does continguous or anti-alias.
Here's a sample. In the image below, I selected all the lines of the drawing and then used a gradient to fill in the selection. All of the unselected area was left empty. Gradient complete, I unselected everything, then started to do what I always do and use the paint bucket to fill in the empty (white) areas with color.
Except the paint bucket is ignoring the drawing and the empty areas, and instead filling the colors of the gradient that aren't even visible and shouldn't be there. That's why there's a big cream colored slash across the whole image. I'm on the right layer, I didn't create a mask as far as I can tell. I can't figure out why the paint bucket is ignoring the image and white areas actually contained within the layer.
Second problem:
Drop shadow is doing similar weird filling things.
I'm trying to soften the pink (for the sake of this explanation) drop shadow visible at the left of the above image, as I don't want it to be such a harsh outline. Adjusting sliders doesn't change the result at all until I hit a certain threshold, when suddenly even adjusting the size 1px or the spread 1% causes the drop shadow to fill the entire image with a big square. Toggling off any of the checkboxes in the image doesn't fix anything.
Third:
I had another problem today with the "select color range" tool, where I would select a color and it would show the selection marquis, but then everything from brushes to fill tools was filling outside of the selected area. I sort of fixed this by turning the color range "fuzziness" way down, but it's also made the select tool less effective. And it doesn't explain why these other tools are behaving so unusually.
I assume some setting is messed up somewhere but for the life of me but I can't figure out what it is or what to google to get answers that aren't about something else.
I'm on macbook, photoshop v 24.2. At first I thought I just needed to update, so I did, but it didn't resolve the problems. Hope this is enough info, and I'm not sure if this counts as bugs or if it should've been a discussion.
Copy link to clipboard
Copied
Have you tried to reset preferences what is general advice for all things weird in Photoshop https://helpx.adobe.com/photoshop/using/preferences.html
Copy link to clipboard
Copied
Just gave this a shot but it didn't fix it unfortunately, same issues still happening
Copy link to clipboard
Copied
Hi @JessC27
Let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Copy link to clipboard
Copied
Hi!
Did this start happening right after you upgraded to the latest version? Or was it working for a while and then started?
Did you upgrade anything else? OS?
Michelle