• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

My CC Library is not showing the thumbnail in Photoshop

Community Beginner ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

My CC Library is not showing the thumbnails of some items in Photoshop.

TOPICS
Windows

Views

293

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Beginner ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

I might add that I have Photoshop version 23.2.2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

Are those graphical assets? Do they show up via assets.adobe.com?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 06, 2022 Apr 06, 2022

Copy link to clipboard

Copied

Yes, those are graphical assets that were created in Photoshop so they are not pulling from somewhere else. When I look on the website at assets.adobe.com, this is what I see. The circled one is the problematic library and it just doesn't load. I have other libraries that load just fine and display all thumbnails. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

Sorry in not getting back to you right away. It sounds like the assets got corrupted somehow. Do you have these assets backed up elsewhere?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

No, how do you back up something that is corrupt?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 18, 2022 Apr 18, 2022

Copy link to clipboard

Copied

LATEST

The icons still don't show up!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines