We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
All of a sudden when I try using my paint bucket or eye dropper or color picker it will interpret the color I choose in a grey. It is utilizing the grey scale only.
What happened. I am working in CS3. Does anyone know how to fix this?
I bet you're targetting a mask, or went into quick mask mode.
I played around with the quick mask tool and it didn't correct the problem. Any other ideas?
Need to do an Image --> Mode --> RGB perhaps....?
Thanks so much. That was it. It forced me to flatten everything so I need to start over, but I have the tool back. Thanks again!
Imported a black picture and it was in grayscale mode. This fixed it for me! (For anyone googling this in 2019 lol )
I don't get this, where am I supposed to go?
If the color picker is grayscale only, you need to do one of three things.
Hey man... I tried all the options, my settings are in RGB yet Photoshop is only picking black and some dark gray tones. Please check the photo attached. Any idea what else I can do?
10 years down the line and your comment is still helping people out. Thanks so much 😊
If none of the aforementioned issues were at play could you post a screenshot for possible further clues?
Mask was it for me 🙂
What if I'm in RGB mode and I'm not selecting a mask? I can select colors with the color picker manually, but holding ALT and sampling a color shows the correct color, but as soon as I let go of the click it changes to grey.
Same for me. I opened an image I've worked with before. I'm in RGB color, not in a mask and not in quick mask mode. When using the eyedropper, the correct color flashes for a second, and then is converted to a gray. I can see the position of the indicator on the Color panel move after I click - from the color to a gray.
I can manually select a non-gray color in the Color panel myself and use it.
Update: It just randomly stopped happening after I made the layer invisible, moved to another layer, and then returned to the original layer. 😐
I just noticed I'm having this same problem. Never saw it prior to this most recent update. Tried replicating your "fix" but to no avail. Has the issue persisted at all for you?
Hi, yes it did continue with that document if I remember correctly and my fix was only temporary. Ultimately I believe I had to copy my layers over into a new document to continue working.
Hey, the same happened to me here today. So I closed Photoshop and opened it again, then opened the file, and the eye drop seems to be working correctly now. Don't know if it's temporary though...