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my creative cloud won't load

New Here ,
Jul 25, 2021 Jul 25, 2021

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Hi, i've got a mac & been trying to access creative cloud (e.g. photoshop / illustrator) and it just won't log me in or says cant connect to server? I've reinstalled & done a factory reset on my laptop and still not working! please can someone help, I have a big project due in tomorrow!!

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Adobe Community Professional ,
Jul 25, 2021 Jul 25, 2021

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Try these steps to fix connection errors:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

~ Jane

 

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