my cs6 account was locked.... serial numbers not working

[C24651953aza8]

I have failed many times with all my serial numbers, can anybody help me?

{Moved from Lightroom Cloud to Lightroom Classic Forum & thread title edited by Moderator by Moderator} 

[Francesco Della Peruta]

Hi, maybe you can try to use the chat option here: https://helpx.adobe.com/contact.html

or here:

https://helpx.adobe.com/download-install/kb/find-serial-number.html

[C24651953aza8]

Sorry for reply you late ,i left hong kong for almost a year ,

my account is still lock ,i tried all ways .

Thanks.