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A few weeks ago a problem surfaced when I tried to use PS. When I open an image (jpg, pdf, ps) it is so grainy that I can't even tell what it is and yet when I first open PS and it shows me all my past images that I have worked on, I can see them all very plainly. But the minute I open one of them, it transforms it into an unrecognizable blob. I am using Windows 10 and my Intel display drivers all appear to be up to date.
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Keyword here is driverS - Photoshop can only utilize one at a time.
Follow the suggestions on this page to deactivate your lesser of the two.
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus
What are your current graphics cards?
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Kevin - thanks for helping. So I ran the compatibility check and got the attached window saying the graphics processor is compatible but my drivers are out of date. So I opened my Intel drivers link and it said I had a recommended driver but it also gave me a warning (see attached). I'm not sure if I should download the Intel driver update or not. Thoughts?
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Kevin, I think I discovered the problem but I have zero idea how to fix it. I have three Dell monitors. Two are identical and one is different. When I went to my advanced display settings, I noticed that my main monitor, the different one is using a Dell and the other two are using an Intel driver. See attached. But here's the weird thing. When I open PS on my main monitor (Display 2) that is using the Dell P3221D graphics, all graphics are distorted and pixilated. When I move PS to my Display 1 using the SE2717H graphics card all the graphics are perfect. Which makes sense. However, and here is where it gets weird, if I move PS to my third monitor using the same Intel graphics as monitor #1, the pictures are all pixilated again. So I started looking at the display information on each monitor and found that Monitor 1 and Monitor 3 are showing different display information. See the attachments for each. This is way over my head of how to get these all on the same one so I can use it. Ideas?
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Please follow the link I posted. It sepcifically gives directions on how to resolve multiple monitors/graphics cards.
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Sorry. I got to the first step and got sidetracked. I will follow through with the remaining instructions.
Thanks.