My pc restarting

Report · Apr 20, 2018

Hi

i bought a new pc from few days

core i7 7820x

ram 32 gb

gtx 1080 8gb

and my pc is restarting just when i am using auto select subjects

how could i solve this problem please ????

Report · Apr 20, 2018

Hi moustafah41459034,

Sorry that your computer is restarting while using select subject in select and mask tool.

Could you please let us know the version of Photoshop you are using?

Also, does Photoshop crashes following your a computer restart? It will be helpful to see if there is a crash report logged in the Windows event viewer. Please refer this article to find out how you can locate the crash report. Photoshop Elements Editor Help | How to Find Crash Logs on Windows

If Photoshop allows you to submit the crash report, please refer Submit a crash report for Adobe Photoshop and Lightroom

Thanks,

Akash

Report · Apr 20, 2018

Thanks for help

my Photoshop version is :

Version: 19.1.3 20180323.r.293 2018/03/23: 1163761 x64

There are no crashes

it is just restart when i just click on auto select subjects.

Report · Apr 20, 2018

Report · Apr 20, 2018

You may have a RAM problem. Unexpected reboots are sometime related to memory failures. Download a RAM stress test and run it for a few hours. Make sure your RAM is working well. Mysef I use ECC RAM so single bit errors will be corrected and other RAM erors will be cought.

JJMack

Report · Apr 20, 2018

JJMack

thanks for answering

i test it

it is working

no problem

Report · Apr 20, 2018

This seems like a problem with your computer's memory to me. As JJMack has mentioned, reboot cannot be caused by any application, it is related to a hardware failure.

It would be helpful to see your system info. Please copy the report from Photoshop Help>>System info menu and paste it here.

~Akash

Report · Apr 20, 2018

Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761 x64

Number of Launches: 9

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.15

System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 8

Logical processor count: 16

Processor speed: 3600 MHz

Built-in memory: 32446 MB

Free memory: 2 MB

Memory available to Photoshop: 29135 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=2160, right=3840

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=8192

glgpu[0].GLName="NVIDIA GeForce GTX 1080"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="22.21.13.8165"

glgpu[0].GLRectTextureSize=32768

glgpu[0].GLRenderer="GeForce GTX 1080/PCIe/SSE2"

glgpu[0].GLRendererID=7040

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e69a53b8ddde469c\nvldumdx.dll"

glgpu[0].GLDriverDate="20170331000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

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glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

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glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=8192

clgpu[0].CLName="GeForce GTX 1080"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="381.65"

clgpu[0].CLBandwidth=2.30497e+11

clgpu[0].CLCompute=3622.14

License Type: Subscription

Serial number: 96040016487184838343

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\moust\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 487.7G, 421.3G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229

AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827

AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619

AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342

ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000

ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342

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AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342

BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342

boost_date_time.dll photoshopdva 11.1.0

boost_filesystem.dll photoshopdva 11.1.0

boost_signals.dll photoshopdva 11.1.0

boost_system.dll photoshopdva 11.1.0

boost_threads.dll photoshopdva 11.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342

CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 11.1.0

dvacore.dll photoshopdva 11.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 11.1.0

dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

dvaui.dll photoshopdva 11.1.0

dvaunittesting.dll photoshopdva 11.1.0

dynamiclink.dll photoshopdva 11.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.22

JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

LogSession.dll LogSession 7.4.1.109.46827

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.1.3

Plugin.dll Adobe Photoshop CC 2018 19.1.3

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87

PSArt.dll Adobe Photoshop CC 2018 19.1.3

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.1.3

SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526

SVGRE.dll SVGRE 79.586793 79.586793

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0

WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Accented Edges 19.1.3 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 19.1.3 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 19.1.3 - from the file “Filter Gallery.8bf”

Average 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Average.8bf”

Bas Relief 19.1.3 - from the file “Filter Gallery.8bf”

BMP 19.1.3 - from the file “Standard MultiPlugin.8bf”

Camera Raw 10.3 - from the file “Camera Raw.8bi”

Camera Raw Filter 10.3 - from the file “Camera Raw.8bi”

Chalk && Charcoal 19.1.3 - from the file “Filter Gallery.8bf”

Charcoal 19.1.3 - from the file “Filter Gallery.8bf”

Chrome 19.1.3 - from the file “Filter Gallery.8bf”

Cineon 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Cineon.8bi”

Clouds 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Clouds.8bf”

Collada 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Color Halftone 19.1.3 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 19.1.3 - from the file “Filter Gallery.8bf”

CompuServe GIF 19.1.3 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 19.1.3 - from the file “Filter Gallery.8bf”

Craquelure 19.1.3 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 19.1.3 - from the file “Standard MultiPlugin.8bf”

Crosshatch 19.1.3 - from the file “Filter Gallery.8bf”

Crystallize 19.1.3 - from the file “Standard MultiPlugin.8bf”

Cutout 19.1.3 - from the file “Filter Gallery.8bf”

Dark Strokes 19.1.3 - from the file “Filter Gallery.8bf”

De-Interlace 19.1.3 - from the file “Standard MultiPlugin.8bf”

Dicom 19.1.3 - from the file “Dicom.8bi”

Difference Clouds 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Clouds.8bf”

Diffuse Glow 19.1.3 - from the file “Filter Gallery.8bf”

Displace 19.1.3 - from the file “Standard MultiPlugin.8bf”

Dry Brush 19.1.3 - from the file “Filter Gallery.8bf”

Eazel Acquire 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “EazelAcquire.8ba”

Entropy 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Export Color Lookup Tables 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Export3DLUT.8be”

Extrude 19.1.3 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “FastCore.8bx”

Fibers 19.1.3 - from the file “Standard MultiPlugin.8bf”

Film Grain 19.1.3 - from the file “Filter Gallery.8bf”

Filter Gallery 19.1.3 - from the file “Filter Gallery.8bf”

Flash 3D 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Fresco 19.1.3 - from the file “Filter Gallery.8bf”

Glass 19.1.3 - from the file “Filter Gallery.8bf”

Glowing Edges 19.1.3 - from the file “Filter Gallery.8bf”

Google Earth 4 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Grain 19.1.3 - from the file “Filter Gallery.8bf”

Graphic Pen 19.1.3 - from the file “Filter Gallery.8bf”

Halftone Pattern 19.1.3 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “HalideBottlenecks.8bx”

HDRMergeUI 19.1.3 - from the file “HDRMergeUI.8bf”

HSB/HSL 19.1.3 - from the file “Standard MultiPlugin.8bf”

IFF Format 19.1.3 - from the file “Standard MultiPlugin.8bf”

IGES 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Ink Outlines 19.1.3 - from the file “Filter Gallery.8bf”

JPEG 2000 19.1.3 - from the file “JPEG2000.8bi”

Kurtosis 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Lens Blur 19.1.3 - from the file “Lens Blur.8bf”

Lens Correction 19.1.3 - from the file “Lens Correction.8bf”

Lens Flare 19.1.3 - from the file “Standard MultiPlugin.8bf”

Liquify 19.1.3 - from the file “Liquify.8bf”

Matlab Operation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “ChannelPort.8bf”

Maximum 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Mean 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Measurement Core 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MeasurementCore.8me”

Median 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Mezzotint 19.1.3 - from the file “Standard MultiPlugin.8bf”

Minimum 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

MMXCore Routines 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MMXCore.8bx”

Mosaic Tiles 19.1.3 - from the file “Filter Gallery.8bf”

Multiprocessor Support 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MultiProcessor Support.8bx”

Neon Glow 19.1.3 - from the file “Filter Gallery.8bf”

Note Paper 19.1.3 - from the file “Filter Gallery.8bf”

NTSC Colors 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “NTSC Colors.8bf”

Ocean Ripple 19.1.3 - from the file “Filter Gallery.8bf”

OpenEXR 19.1.3 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 19.1.3 - from the file “Filter Gallery.8bf”

Palette Knife 19.1.3 - from the file “Filter Gallery.8bf”

Patchwork 19.1.3 - from the file “Filter Gallery.8bf”

Paths to Illustrator 19.1.3 - from the file “Standard MultiPlugin.8bf”

PCX 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “PCX.8bi”

Photocopy 19.1.3 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Photoshop3DEngine.8bi”

Photoshop Touch 19.0 - from the file “PSDX.8bi”

Picture Package Filter 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “ChannelPort.8bf”

Pinch 19.1.3 - from the file “Standard MultiPlugin.8bf”

Pixar 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Pixar.8bi”

Plaster 19.1.3 - from the file “Filter Gallery.8bf”

Plastic Wrap 19.1.3 - from the file “Filter Gallery.8bf”

PLY 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Pointillize 19.1.3 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 19.1.3 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “PBM.8bi”

Poster Edges 19.1.3 - from the file “Filter Gallery.8bf”

PRC 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Radial Blur 19.1.3 - from the file “Standard MultiPlugin.8bf”

Radiance 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Radiance.8bi”

Range 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Render Color Lookup Grid 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Export3DLUT.8be”

Reticulation 19.1.3 - from the file “Filter Gallery.8bf”

Ripple 19.1.3 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 19.1.3 - from the file “Filter Gallery.8bf”

Save for Web 19.1.3 - from the file “Save for Web.8be”

ScriptingSupport 19.1.3 - from the file “ScriptingSupport.8li”

Shake Reduction 19.1.3 - from the file “Shake Reduction.8bf”

Shear 19.1.3 - from the file “Standard MultiPlugin.8bf”

Skewness 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Smart Blur 19.1.3 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 19.1.3 - from the file “Filter Gallery.8bf”

Solarize 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Solarize.8bf”

Spaces 19.1.3 - from the file “Spaces.8li”

Spatter 19.1.3 - from the file “Filter Gallery.8bf”

Spherize 19.1.3 - from the file “Standard MultiPlugin.8bf”

Sponge 19.1.3 - from the file “Filter Gallery.8bf”

Sprayed Strokes 19.1.3 - from the file “Filter Gallery.8bf”

Stained Glass 19.1.3 - from the file “Filter Gallery.8bf”

Stamp 19.1.3 - from the file “Filter Gallery.8bf”

Standard Deviation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

STL 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Sumi-e 19.1.3 - from the file “Filter Gallery.8bf”

Summation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Targa 19.1.3 - from the file “Standard MultiPlugin.8bf”

Texturizer 19.1.3 - from the file “Filter Gallery.8bf”

Tiles 19.1.3 - from the file “Standard MultiPlugin.8bf”

Torn Edges 19.1.3 - from the file “Filter Gallery.8bf”

Twirl 19.1.3 - from the file “Standard MultiPlugin.8bf”

U3D 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Underpainting 19.1.3 - from the file “Filter Gallery.8bf”

Vanishing Point 19.1.3 - from the file “VanishingPoint.8bf”

Variance 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

Water Paper 19.1.3 - from the file “Filter Gallery.8bf”

Watercolor 19.1.3 - from the file “Filter Gallery.8bf”

Wave 19.1.3 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

WIA Support 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “WIASupport.8li”

Wind 19.1.3 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “WBMP.8bi”

ZigZag 19.1.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

com.adobe.inapp.purchase 2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

New Document 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”

Libraries 2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

Start 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

Report · Apr 20, 2018

glgpu[0].GLDriverDate="20170331000000.000000-000"

Thanks for providing the info. Please update your Graphics card drivers from the manufacturer's website.

~Akash

Report · Apr 20, 2018

JJMack

Report · Apr 20, 2018

And I bet that note under "release highlights" on the Nvidia download page explains a lot of the problems people have in Photoshop. It's pretty obvious where their priorities are. I'd recommend Quadro for Photoshop, with different drivers specifically targeting graphics, 3D and CAD - not gaming.

Report · Apr 20, 2018

My Workstations all have Nvidia Quadros and I have Photoshop on two., A Quadro 4000, Quadro K2200 and a Quadro M2000

JJMack

Report · Apr 20, 2018

Applications can reboot your system they normally message you that going to be done now or will give you an option to reboot or not. Application do not reboot randomly unless they are evil.

JJMack

Report · Jul 06, 2018

I have the same issue, did you manage to ever solve it?

Report · Dec 09, 2022

I'm also having the same issue. The computer suddenly shuts off and reboots. It happens consistently with the object selection or magic wand tool in 2022. 2023 will cause restarts even without the use of those tools.

I'm using windows 10. I have tested the memory and it showed no issues. This only started happening recently. I downgraded photoshop from 2023 to 2022 to make it usable, but I can't use those aforementioned selection tools.

Report · Dec 09, 2022

Applications can crash or freeze, but not cause the whole system to reboot. That is either a driver (usually GPU) or failing hardware.

Photoshop makes calls to some advanced GPU functions that other applications may not, and newer versions place more and more demands on the GPU. So Photoshop may trigger these reboots, but it cannot cause them.

First of all try to disable the GPU in Photoshop preferences. If that stops the restarts, update your GPU driver.

Note that dual GPUs with conflicting drivers is a common problem. If you have that, you'll need to disable the integrated GPU completely.

Adobe Support Community

My pc restarting