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My Photoshop autosaved after a power outage, but now I cant open my PSB

New Here ,
Mar 15, 2025 Mar 15, 2025

I had been working on an assignment, and suddenly, my desktop shuts off. I found the autosaved PSB file in the proper place, but Photoshop is having trouble opening it. 

 

If i open it normally, I get:

  • Could not complete your request because it is not the right kind of document.

 

if i open as: "

  • Could not open "Mountains.psb" because it is not a valid photoshop document.

 

attatching the file to this post gives me the error: 

  • The attachment's mountain.psb content type (application/octet-stream) does not match its file extension and has been removed.
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correct answers 1 Correct answer

Community Expert , Mar 15, 2025 Mar 15, 2025

The file is corrupt and the disk copy is probably unsalvageable.

 

However, Photoshop has an autorecovery - not autosave! - function which should reopen the working file in the state it was when the computer shut down.

 

The way this works, the RAM content is written to a hidden system recovery folder at the intervals you specify in PS Preferences. This folder is emptied and flushed in a regular application shutdown. But if the application crashes, or the power is cut, the folder is not emptied,

...
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Community Expert ,
Mar 15, 2025 Mar 15, 2025

The file is corrupt and the disk copy is probably unsalvageable.

 

However, Photoshop has an autorecovery - not autosave! - function which should reopen the working file in the state it was when the computer shut down.

 

The way this works, the RAM content is written to a hidden system recovery folder at the intervals you specify in PS Preferences. This folder is emptied and flushed in a regular application shutdown. But if the application crashes, or the power is cut, the folder is not emptied, and the content of the folder is automatically opened the next time you launch Photoshop. You don't need to do anything to find the recovered files.

 

So did you see anything opening when you relaunched Photoshop after the power outage?

 

If, however, this was a scheduled restart for e.g. a Windows update, then there would be nothing to recover.

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New Here ,
Mar 15, 2025 Mar 15, 2025

So, i did notice Photoshop attempt to boot something up when i relaunched, but i remember the app just giving me the same response as if i opened it normally. 

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New Here ,
Mar 15, 2025 Mar 15, 2025

Opened the file i mean. Launching photoshop gave me the "Could not complete your request because it is not the right kind of document." Message

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Community Expert ,
Mar 15, 2025 Mar 15, 2025

Got it. Then the recovery file was corrupted too. It can happen - if the power cuts just as the data are saved, nothing can salvage it.

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New Here ,
Mar 15, 2025 Mar 15, 2025
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Alright, thanks for confirming, i'll try to hard save more often.

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Community Expert ,
Mar 15, 2025 Mar 15, 2025

I realize this doesn't help you with your current issue (no pun intended), but you should consider getting an Uninterrupted Power Supply (aka UPS or battery backup) like one of these:

https://www.amazon.com/s?k=computer+battery+backup&ref=bnav_search_go

 

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Community Expert ,
Mar 15, 2025 Mar 15, 2025

I see you're illustrating step one in the boot sequence there, Bob 😄

Skjermbilde.PNG

 

But seriously, I have one too:

UPS.png

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