my photoshop update error

New Here ,
Apr 14, 2022 Apr 14, 2022

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I updated my photoshop(v23.3) today and Now I'm not able to open my PSD files. When I click on PSD files or Drag file into photoshop it closes automatically. What should I do now?

 

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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Hi

Try unckecking this option in preferences and restarting Photoshop to see if it help

2022-04-15 08_45_15-Render2.jpg @ 41% (RGB_8).png

If that doesn't help try a preference reset

2022-04-15 08_45_42-Render2.jpg @ 41% (RGB_8).png

If neither of the above helps try using the Adobe Cleaner Tool

 

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