We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
I have the problem where i'm opening one of my files from the cloud and just remain blank at the work frame but on my tools right area showed my layers.
If i move the window appears the image but as soon i let the window open, it just goes blank again, what can i do? i'm attaching a couple of examples.
I already uninstalled and re-installed againg and didnt fix the problem
Hi there,Sorry to hear about this. Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?