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12

My workspace is not your billboard - enough with the advertisements.

Participant ,
Oct 03, 2023 Oct 03, 2023

I open up the creative cloud desktop app: and ads are in my way.

 

Robert29264429yt0q_0-1696377246500.png

 

 

I open up Photoshop, and the same AI ad  or Cloud Storage push over and over no matter how much I say "Maybe Later"

 

I open up the support forums so that I can try to track down or report a bug - a support forum where you've outsourced support to your community - and I get more ads (sorry, "Featured posts") intersperced I shouldn't need an ad-blocker to browse your *Support* forum.

 

Robert29264429yt0q_1-1696377428782.png

 

I really wish y'all would stop using my workspace as your billboard.

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Adobe
Community Expert ,
Oct 04, 2023 Oct 04, 2023

Hi @ThatRobHuman how do you consider a featured post discussing new features in the latest version of Photoshop on a support forum an "ad"?

Do you know you can disable your Photoshop home screen in Preferences/General - thereby hiding the offensive "ads"?

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Participant ,
Oct 04, 2023 Oct 04, 2023

I think when I've already been ininundated with several generative AI pitches, and it gets in the way of the content that I'm in need of, I'd consider that ad-like noise.

As it turns out that the featured posts can be filtered out, which is simple in desktop, but in mobile the option is obscured as a result of poor design, which is admitedly subjective, and a related to a different issue: the poor user experience of this very forum (inordinate load times. confusing and ineffective use of the back-button, etc), but that's not the hill I'm trying to stand on at the moment.

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Participant ,
Oct 04, 2023 Oct 04, 2023

I'll be completely honest, Kevin, my feelings towards being billboarded is also colored by the sheer number of camel-back-breaking straw-like worflow-interrupting bugs that I encountered during one seating.

 

I feel like it's justified to not want to be continually be pitched at, or nagged whenever I open Photoshop to get work done when I was able to file 6 bugs in one day. My tolerance for it is inveresely proportionate to the number of those interrupting bugs I encounter. And unfortunately, I see no other mechanism to attempt to express this to adobe but this forum.

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Participant ,
Nov 17, 2023 Nov 17, 2023

How do I stop this billboard from showing up whenever I close all my documents or start photoshop?

ThatRobHuman_0-1700233232924.png

 

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Community Expert ,
Nov 17, 2023 Nov 17, 2023

Have you tried clicking through it at least once to close it out?

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Participant ,
Nov 17, 2023 Nov 17, 2023

Yes I have.

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Community Expert ,
Nov 17, 2023 Nov 17, 2023

@ThatRobHuman is it still appearing after hitting that?

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Participant ,
Nov 17, 2023 Nov 17, 2023
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I'm gonna be honest Kevin, I don't know if it is the same one repeatedly or if I'm getting different ad popups that get in my way while the application is open.

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