Não consigo abrir nem editar vídeos no Photoshop

Community Beginner ,
May 02, 2022 May 02, 2022

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Já tentei abrir em vários formatos e nada. Tentei jogar pelo Premiere, tentei arrastando, tentei abrindo direto. Nenhuma das formas funcionaram.

 

Alguém consegue me ajudar? O meu é o pacote 2022

 

Uso MACOs

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Actions and scripting , macOS

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correct answers 1 Correct answer

Community Beginner , May 05, 2022 May 05, 2022
Pessoal, agradeço a toda ajuda. O creative cloud liberou uma atualização do PhotoShop que resolveu o erro em questão. Obrigado a todos!

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Adobe Employee ,
May 03, 2022 May 03, 2022

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Hi there,

Thanks for the details. We're sorry to hear that you cannot edit videos in Photoshop. We're here to help.

Which version of Photoshop and macOS are you using?

 Where are the files located internal or external drive? Did it start happening after any recent updates? How large is the video clip?

Try using Photoshop in Rosetta mode, and check if that helps. 

To learn how to run Photoshop in Rosetta, see About Rosetta.

 

Let us know if this helps.

 

Thanks.

Ranjisha

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Community Beginner ,
May 03, 2022 May 03, 2022

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Olá!! Obrigado por me responder!!
A versão do meu PS é 2022, aliás, comprei e fiz o download ontem. MacOs Monterey 12.3.1.

Estão localizados na unidade interna. Eu comprei esse IMac recentemente, chip M1. Então comprei o pacote adobe para utilizar nele. No Windows eu utilizava normalmente.

Os vídeos eu testei diversos, pequenos, grandes, avi, mp4 e nada foi.

 

Coloquei o Photoshop em modo Rosetta e ainda assim não consegui.

 

Obrigado

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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Can you try to open photoshop from the CC application, with a right-click on the three dots behind Photoshop in the "installed apps", and selecting "open for intel"

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Adobe Community Professional ,
May 03, 2022 May 03, 2022

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Have you tried running Photoshop under Rosetta? 

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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Community Beginner ,
May 03, 2022 May 03, 2022

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Opa amigo, obrigado pela resposta, porém não funcionou.

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Community Beginner ,
May 05, 2022 May 05, 2022

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Pessoal, agradeço a toda ajuda. O creative cloud liberou uma atualização do PhotoShop que resolveu o erro em questão. Obrigado a todos!

 

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