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Não consigo carregar arquivos em camadas no Photoshop

Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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Não estou conseguindo carregar arquivos em camadas no PS para empilhamento. Já tentei pelo Bridge e pelo Lightroom. Tanto pelo Bridge quanto pelo Lightroo o Photoshop abre, mas, as imagens não carregam.

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Adobe Employee ,
Nov 25, 2021 Nov 25, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the versions of Photoshop, Lightroom & Bridge that you're using? Which version of Windows are you working on? Do you get an error or nothing happens after Photoshop opens?

 

You can try to reset the preferences of Photoshop manually using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know if it helps!

Regards,

Nikunj

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Community Beginner ,
Nov 26, 2021 Nov 26, 2021

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Bom dia! Obrigado pela atenção!

Eu tenho as últimas versões dos três programas. Sempre atualizados. Utilizo o Windows 10.

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Community Beginner ,
Nov 26, 2021 Nov 26, 2021

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P. S. Não aparece erro. Nada acontece quando o Photoshop abre.

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Adobe Community Professional ,
Nov 26, 2021 Nov 26, 2021

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Hi, I think that some users reported that opening Photoshop first cured their issues.

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Community Beginner ,
Nov 26, 2021 Nov 26, 2021

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Bom dia! Agradeço pela atenção, mas, infelizmente não funcionou. 

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