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Não consegui baixar o Lr e nem o PS
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@Taina_De Oliveira7560 are you using the Adobe Creative Cloud app to install Photoshop and Lightroom, are you getting an error message, you'll need to provide more detailed information.
https://creativecloud.adobe.com/apps/download/creative-cloud
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In addition to what Ged said, does your system meet or exceed the Recommended requirements?
Jane