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Nach Aktualisierung kein Zugriff mehr auf Adobe Photoshop

Community Beginner ,
Oct 21, 2022 Oct 21, 2022

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Ich habe ein Fotoabo mit Photoshop und Lightroom.  Photoshop etc wurden vor 2 Tage aktualisiert. Jetzt sind die Desktop Icons verschwunden und Photoshop öffnet nicht mehr. Nach den auf dem Computer installierte Programme ist  Adobe Photoshop 2023 aber auf meinem Computer installiert. Lightroom ist nicht betroffen. 

Ich habe Windows 11 auf meinem Computer. Hat jemand ein ähnliches Problem? Weiss jemand wie ich Photoshop zurück bekomme? Danke.

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correct answers 1 Correct answer

Community Expert , Oct 22, 2022 Oct 22, 2022

When I installed version 2023, right clicking on a file and choosing open with didn't have Photoshop 2023 as an option, I had to uninstall Photoshop without saving preferences and then reinstall.

 

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Community Expert ,
Oct 21, 2022 Oct 21, 2022

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Hi

To create a desktop shortcut, go to this location C:\Program Files\Adobe\Adobe Photoshop 2023

Scroll down to Photoshop

2022-10-21 17_15_40-Adobe Photoshop 2023.png

Right click on Photoshop and select Send to and then Desktop (create shortcut)

2022-10-21 17_16_49-Adobe Photoshop 2023.png

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Community Beginner ,
Oct 22, 2022 Oct 22, 2022

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Thanks to Ged_Traynor for the reply, but unfortunately the desktop icon wasn't the problem. Perhaps my question was badly phrased -  I posted my question on the German Adobe site and expressing myself in German is not one of my strong points. The actual problem is that, up to two days ago (the 2023 update), I could open Photoshop by simply right-clicking on the raw file of the picture I wanted to work on. But now Adobe Photoshop isn't even among the options I get. I can open raw files in Lightroom, but not in Photoshop, though, apparently, Photoshop 2023 has been installed on my computer. I've checked. I can access photoshop via program files, but I even then cannot open any pictures.

I somehow have the sneaking suspicion that I had the same problem last year, but can't remember how I got round the problem at the time. (My mushy brain is another 'software' problem ... ) So if you, or anyone else here, could enlighten me on the matter (Photoshop, not the mushy brain - that'll be another forum), that would be great. Thanks.

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Community Expert ,
Oct 22, 2022 Oct 22, 2022

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When I installed version 2023, right clicking on a file and choosing open with didn't have Photoshop 2023 as an option, I had to uninstall Photoshop without saving preferences and then reinstall.

 

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Community Beginner ,
Oct 22, 2022 Oct 22, 2022

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Thanks, I'll give it a try. 

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Community Beginner ,
Oct 22, 2022 Oct 22, 2022

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It worked! I've got Photoshop back. Thank you very much for your advice. I vaguely remember now having to reinstall Photoshop last time too. Must try and remember that for next year.

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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You're welcome, glad you got it sorted 🙂

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