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Neural filter not loading

New Here ,
Aug 07, 2021 Aug 07, 2021

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Hi guys. I just installed Photoshop 2021 and it's up to date. However I'm not able to access Neural Filter...when I click on it, it's just loading, forever....Did anyone have this problem and solved it? Thanks!

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Adobe
Community Expert ,
Aug 12, 2021 Aug 12, 2021

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I had a similar problem. Turns out, PS didn't like my GPU for that (and it IS compliant according to their specs - just that it was an upgrade on my machine)
I found that turning off Preferences>Performance>GPU, whenever I use Neural filters solved the problems. The filters aren't fast, but they don't lock up my whole machine (which is what was happening, in my case). After I run the filter, I turn the GPU back on.


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