Neural filters all greyed out

[336home]

Transferred old Macbook Pro new M2 Macbook Air (OS 12.5.1 - 24 gig RAM) PShop is version 22.5.9 Graphics processor is enabled.

Neural filters are all greyed out.

Help!

 

 

[Barbara Ash]

Double-click on the little circular symbol on the right side of the filter name.

Some filters need to be downloaded -- those with a little cloud icon on the right.

[Bojan Živković]

What is happening when you click to enable filter?

[336home]

So, I usually get a notification when there's an update for PShop. This time AFAIK this didn't happen. When I launched PShop from the dock it launched what I thought was the latest version - but it actually wasn't and the neural filters didn't work. So I phoned Adobe support and they told me that there was in fact a newer version. Did a search in my applications folder and found the newer version - that I wasn't aware had been installed. Dragged its icon to the dock and launched it and presto everything now works.