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Neural Filters crashing PS

Explorer ,
May 24, 2023 May 24, 2023

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Ever since I installed the latest PS update, every time I try and use Neural Filters it crashes PS.  Can anyone please help.

 

Using a new MacBook Pro in Ventura.

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Adobe
Community Expert ,
May 24, 2023 May 24, 2023

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I can't really help you, but I can tell you that I was having similar problems with a seven year old Windows system.  I decided it was a good excuse to upgrade so I got a new system and have no problems.  I'd tried everything I could think of to make the old box work but nothing made any difference.

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Advocate ,
May 25, 2023 May 25, 2023

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Unfortunate... Mine is 16 years old and the BIOS can't handle some Win 10 updates, so I blocked those.

It otherwise works just great for many things. The HUGE bummer is how it takes 4 to 6 secs to open the ACR filter (even with a 12 MP photo or smaller). If that got some GPU help, I wouldn't need a new PC urgently... Between 1 and 2 years ago, and when still on Win 7, that took about one second.

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