Neural Filters not downloading (PS 22.0.1)

[hansv36807278]

I have the latest version of PS. Windwos 10 up-to-date.

The new Neural Filters won't download. When I click on the cloud icon, the download starts, but after a few seconds, the counter goes down instead of up (downloaded MB's) all the way to 0 and then stops.
Rebooted PC, Removed the C:\Users\Hans\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData folder. 

All this makes no difference, beaviour stays the same. Please help!

Thanks

[moderator added Ps version to the subject]

[sabarber]

I have the same problem. I have the latest version of everything. It would be great if Adobe would fix this.

[Wurstkrapfen]

Ok Adobe, now work with this and fix it on your end. I'm not going to change my systems settings everytime I want to install an addon.

[PrehensileEye]

Similar issue, latest Photoshop 22.4.2 on macOS 10.15.7. This is what I get (screen capture): nXaOXQw 

[Dario16B8]

This is driving me insane! How can Adobe not have corrected this issue yet! I'm on a Mac M1, Big Sur, PS 22.4.3. NOTHING works. Tried to delete or rename the PluginsStorage folder but... Nothing.

Please someone... Help!!

[ScBullen]

Success! for me... I just renamed the folder: "PluginsStorage" at the above link to "PluginsStorage0", and the problem was fixed.

[Z65]

This works for me. Thank you!!

[RakunKodi]

This works for me too! Thank you!!!

[defaultuiokaam6t3lm]

thanks it work like sharm for me too ....

[Fotomaker01RA]

Ummm, I think I might have missed something (that's helping others). Which folder? Which "above link"? There are tons of pointers above. Thx.

[Joseph22417781wm99]

Fixed, thank you!

[garybaitson]

Wahoooooooooooo, worked for me too, thanks

[Emmanuel262989683v6n]

You are a gem 

It worked for me.

Thanks a lot.

[SK293148902at0]

you the bomb. worked!!!

[double_adobe · Accepted solution]

This worked for me (Windows 10):

1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\

2. Delete the PluginsStorage folder.

3. Restart Photoshop.

[Machi5EC3]

Works for me too, thank you!!

[2060140635E3C]

Worked for me, too - thanks!

[JPinches]

Thanks worked here too!

[Jay Mann 007]

That was the magic bullet, Thanks!

[thlotus]

Worked for me, thank you.

[Kieron6C13]

Yep spot on this did the trick.

Adobe, this does need sorting out it shouldn't be this difficult especially for the price we all pay for you product each month.

[saged]

Thank you so much! It worked for me. ❤

[kadamin]

Still not working.... 😞 

Download plugin is started, but at the end, you can only click download again... 😞

[Ian2242257385k1]

Thankyou worked for me too.

[Kmp30227437yp12]

Didn't work at all for me. Once I start Photoshop this folder "PluginStorage" is created again automatically. 

[MimiF]

ive been trying to download nueral filters for a long time nothing i do helps ive tried every suggestion and tip could adobe please fix this?!?