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Neural Filters not downloading (PS 22.0.1)

Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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I have the latest version of PS. Windwos 10 up-to-date.

The new Neural Filters won't download. When I click on the cloud icon, the download starts, but after a few seconds, the counter goes down instead of up (downloaded MB's) all the way to 0 and then stops.
Rebooted PC, Removed the C:\Users\Hans\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData folder. 

All this makes no difference, beaviour stays the same. Please help!

Thanks

[moderator added Ps version to the subject]

 

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correct answers 2 Correct answers

New Here , May 27, 2021 May 27, 2021

Have same problem on Mac

A section with the User on a separate hard drive. Your method helped - I logged in as a user on the main partition and moved the files to an additional partition

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Explorer , Jul 24, 2021 Jul 24, 2021

This worked for me (Windows 10):

1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\

2. Delete the PluginsStorage folder.

3. Restart Photoshop.

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Adobe
New Here ,
May 17, 2021 May 17, 2021

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I have the same problem. I have the latest version of everything. It would be great if Adobe would fix this.

 

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Enthusiast ,
Jun 28, 2021 Jun 28, 2021

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Ok Adobe, now work with this and fix it on your end. I'm not going to change my systems settings everytime I want to install an addon.

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New Here ,
Jul 11, 2021 Jul 11, 2021

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Similar issue, latest Photoshop 22.4.2 on macOS 10.15.7. This is what I get (screen capture): nXaOXQw 

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New Here ,
Aug 08, 2021 Aug 08, 2021

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This is driving me insane! How can Adobe not have corrected this issue yet! I'm on a Mac M1, Big Sur, PS 22.4.3. NOTHING works. Tried to delete or rename the PluginsStorage folder but... Nothing.

 

Please someone... Help!!

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New Here ,
Jul 24, 2021 Jul 24, 2021

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Success! for me... I just renamed the folder: "PluginsStorage" at the above link to "PluginsStorage0", and the problem was fixed.

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New Here ,
Oct 14, 2021 Oct 14, 2021

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This works for me. Thank you!!

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New Here ,
Oct 28, 2021 Oct 28, 2021

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This works for me too! Thank you!!!

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New Here ,
Nov 13, 2021 Nov 13, 2021

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thanks it work like sharm for me too ....

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Engaged ,
Nov 14, 2021 Nov 14, 2021

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Ummm, I think I might have missed something (that's helping others). Which folder? Which "above link"? There are tons of pointers above. Thx.

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New Here ,
Dec 28, 2021 Dec 28, 2021

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Fixed, thank you!

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New Here ,
Jan 24, 2022 Jan 24, 2022

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Wahoooooooooooo, worked for me too, thanks

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New Here ,
Sep 27, 2022 Sep 27, 2022

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You are a gem 

It worked for me.

Thanks a lot.

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New Here ,
Apr 08, 2023 Apr 08, 2023

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you the bomb. worked!!!

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Explorer ,
Jul 24, 2021 Jul 24, 2021

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This worked for me (Windows 10):

1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\

2. Delete the PluginsStorage folder.

3. Restart Photoshop.

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New Here ,
Jul 25, 2021 Jul 25, 2021

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Works for me too, thank you!!

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Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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Worked for me, too - thanks!

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Community Beginner ,
Aug 15, 2021 Aug 15, 2021

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Thanks worked here too!

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New Here ,
Oct 11, 2021 Oct 11, 2021

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That was the magic bullet, Thanks!

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New Here ,
Oct 15, 2021 Oct 15, 2021

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Worked for me, thank you.

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Yep spot on this did the trick.

 

Adobe, this does need sorting out it shouldn't be this difficult especially for the price we all pay for you product each month.

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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Thank you so much! It worked for me. ❤

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New Here ,
Dec 22, 2021 Dec 22, 2021

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Still not working.... 😞 

Download plugin is started, but at the end, you can only click download again... 😞

kadamin_0-1640181637105.png

kadamin_1-1640181650828.png

 

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New Here ,
Dec 28, 2021 Dec 28, 2021

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Thankyou worked for me too.

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New Here ,
Jun 01, 2023 Jun 01, 2023

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Didn't work at all for me. Once I start Photoshop this folder "PluginStorage" is created again automatically. 

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Explorer ,
Apr 14, 2024 Apr 14, 2024

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ive been trying to download nueral filters for a long time nothing i do helps ive tried every suggestion and tip could adobe please fix this?!?

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