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Neural filters not working again after update

Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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Ok here we go again Adobe the neural filters feature doesnt work again after I update to the latest version 23.2.0 We  pay alot for your services do you think that you might get the bugs that keep repeatedly happening worked out before you release an up date Just once ?!!!! having to do your progamers job after every update is a Royal Pain in The A.. As a long time customer paying for priemium services I dont think its to much to ask getting fed up with this nonsence !!

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Adobe
Community Expert ,
Feb 16, 2022 Feb 16, 2022

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Moving thread to the Photoshop ecosystem forum from Using the Community

 

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Community Expert ,
Feb 16, 2022 Feb 16, 2022

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are you on Mac or PC ?

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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I am running on a windows 11 pc 

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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I have the same issue. Windows 11 just updated to 23.2 and the nural filters won't download. some actually have the download button available in blue but when you try it just goes grey and says the filter is unavailable. Some just have unavailable straight off. Sigh. 

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New Here ,
Feb 16, 2022 Feb 16, 2022

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I'm having the same issue, if I open the Neural Filters it loads forever but in the end nothing hapens (the blue circle keeps spinning). I donwloaded the newest update Photoshop 23.2.0 and my GPU is totaly compatible. Running it on a mac with macOS Montery...

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New Here ,
Feb 25, 2022 Feb 25, 2022

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i searched for all "PluginData" folders using "everything search" app and then deleted all the PluginData folders belonging to Adobe (appdata/local/temp and appdata/roaming) in the results. It worked after restarting Photoshop.

Photoshop 23.2.1.303

Windows 11

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Participant ,
Apr 12, 2022 Apr 12, 2022

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Just updated to the latest version 23.3 and again neural filters are not working. Is there a way to fix this? Is it another bug, which seems to be popping up all the time? Maybe I'll just downgrade to 21. Ever since version 22 came out, it's nothing but bug after bug. Maybe before updating, fix the existing.

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