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Neuro Filters

Explorer ,
Dec 02, 2022 Dec 02, 2022

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I had watched a video on how to use these filters, especially the beta filter for removing scratches from old photos. I was fixing some old photos for my sister-in-law today and getting along quite well. Suddenly, when attempting to fix an image, there was a message indicating that the filter had been disabled due to an error. When returning to Photoshop later, none of the filters in that category are accessible. Does Adobe really have that much control over the installed Photoshop on my computer?

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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The filters are using cloud-based solutions to process the results. When you use them your image goes to the cloud to edit and return results. If there are server issues, etc. it will shut them down to prevent issues on your local machine.

It's akin to when you send an email - if the host's email server is down it prevents your email from connecting, but doesn't directly affect the software or your computer.

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