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New Document manual preset details not working

New Here ,
Oct 06, 2022 Oct 06, 2022

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Hi ! Each time I try opening photoshop 2022 (which has been recently updated) to enter manual preset details for a new document it doesn't allow me to set preset details as far as width and length of the document past 1000x1000 and even with those measurements it doesn't open a new document at all. Does anyone know why this might be happening? Any help would be greatly appreciated. 

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New Here ,
Oct 06, 2022 Oct 06, 2022

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Also when I press create it spins but no new document populates. I've tried cleaning documents from my windows hard drive, uninstalling photoshop, etc. still nothing helps the situation.

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Community Expert ,
Oct 06, 2022 Oct 06, 2022

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<moved from using the community>

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Community Expert ,
Oct 06, 2022 Oct 06, 2022

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I'm guessing that you have accidentally chosen inches instead of pixels in the New dialog.

At 300 PPI, this will result in 30,000 x 30,000 pixels, which is the maximum pixel dimensions in Photoshop.

Note that the image size will be 251 GB.

 

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Community Expert ,
Oct 06, 2022 Oct 06, 2022

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Yes, as Per indicates, it may be the units, so please show us a screen capture of the dialog and what you have set prior to entering 1000x1000.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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