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14

New install: "could not complete your request because of a program error"

New Here ,
Dec 27, 2023 Dec 27, 2023

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Hi. I've installed PS for the first time on my laptop. For some jpeg files, I get the error message "could not complete your request because of a program error" when I tried to open them.

I've downgraded the system to 2 earlier versions, yet the issue is still here.

Any idea why and how to fix it? The free trial is about to expire and I would like to suscribe and get PS properly.

Thank you.

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