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1

New Photoshop will not let me edit my scans

New Here ,
Dec 04, 2023 Dec 04, 2023

Sonoma 14.1.2

Adobe Photoshop Version: 25.2.0 20231121.r.196 12a6c2a arm64

 

I downloaded the newest Photoshop.  BNow when I do a scan, it will not let me edit.  For example, when I try to cut a portion of the graphic I get "Photoshiop can't do this - clisk here to fix."  When I click I get taken to an Apple System Forum, and I have no idea what the problem is that I have to fix.  I appreciate any help you can give me.  I have used Photoshop for years but this newest verysion is full of bugs - remember WORD 4 update disaster years ago?  This is very similar.

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Community Expert ,
Dec 04, 2023 Dec 04, 2023

Hi @roch340370670oe2 

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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Community Expert ,
Dec 04, 2023 Dec 04, 2023

@roch340370670oe2 

In addition to providing your system information as requested:

  • What file format are your scans?
  • Are they in a folder where you have read/write permissions? (Try moving one.)
  • Is the layer a pixel layer or has the PDF been OCR'd?
  • What are your steps when trying to cut?
  • Can we see the error message plus the link at Apple that it takes you to?

 

Jane

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Community Expert ,
Dec 04, 2023 Dec 04, 2023
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@roch340370670oe2 is your scan plugin intel only - requiring you to run Photoshop in Rosetta mode perhaps?

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