New PS 2022 - slow, laggy zoom

New Here ,
Nov 07, 2021 Nov 07, 2021

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Well known bug from older versions, as you can see Adobe can't fix it again. New photoshop 23.0 on pc causes zoom to not run smoothly. Cleaning settings, deleting presets and changes in the use of GPU acceleration do not help. The older version (22.5) works great. Any ideas how to restore smooth zoom?

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correct answers 1 Correct answer

Adobe Employee , Mar 17, 2022 Mar 17, 2022
Update to 23.2.2 - fixes this issue with Rulers shown causing a lag.

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Adobe Community Professional ,
Nov 08, 2021 Nov 08, 2021

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Hello, some users reported that unchecking "animated zoom"  in Edit/Preferences/Tools helped.

Others had to disable "flick panning"

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New Here ,
Nov 09, 2021 Nov 09, 2021

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This fixed it for me.

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Community Beginner ,
Mar 02, 2022 Mar 02, 2022

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Still comes back after couple days

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Community Beginner ,
Mar 03, 2022 Mar 03, 2022

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Turning off Rulers & Grids fixed it somehow, at least for now.

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Adobe Community Professional ,
Mar 03, 2022 Mar 03, 2022

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Hi!

Do you have Enable Native Canvas Rulers checked in the preferences/Technology Previews? What is your GPU and its driver version?

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New Here ,
Mar 17, 2022 Mar 17, 2022

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I've been having the same lag issues too, and after trying to find an answer and reading yours, turning off Rulers & Grids removed a substantial chunk of it.

 

Quite odd to say the least.

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Adobe Employee ,
Mar 17, 2022 Mar 17, 2022

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Update to 23.2.2 - fixes this issue with Rulers shown causing a lag.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
May 06, 2022 May 06, 2022

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same here lmao

 

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New Here ,
Mar 03, 2022 Mar 03, 2022

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I'm having the same problems. After doing all that was suggested and restarting the program, now I can't open a document. The program froze.

My question is, why do we have to turn off rulers, animated zoom, ect to get the program to work properly. I prefer these features. This is the first time I've ever been unhappy with the new version of Photoshop. I'm on the verge of uninstalling it and using the 2021 version.

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