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New to Photoshop 2023. What am I supposed to see when I launch the application?

Participant ,
Nov 17, 2022 Nov 17, 2022

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I am new to Photoshop 2023. What am I supposed to see when I launch the application?  All I see is a blank screen with a menu bar.  What am I missing?

 

Screenshot 2022-11-17 141428.jpg

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correct answers 1 Correct answer

Participant , Nov 18, 2022 Nov 18, 2022

I fixed the issue by renaming the UXP folder to ~UXP.

  • (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Typing the tab key, you see no palettes appear? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Nov 17, 2022 Nov 17, 2022

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Correct.  Nothing appears when hitting the TAB key.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

Any difference? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Nov 18, 2022 Nov 18, 2022

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I am using Windows and following the steps you outlined does not bring up a prompt to delete the current settings.

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

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You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

*To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
macOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Nov 18, 2022 Nov 18, 2022

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I fixed the issue by renaming the UXP folder to ~UXP.

  • (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

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