New update - tons of problems as always

Participant ,
Jul 25, 2022 Jul 25, 2022

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Hello!

Yet again I write here to list the problems I encounter, and I'm again asking how to solve them:
1. Object selection tool instantly crashes PS
2. Can't change fonts with arrows
3. Regularly I get info "font failed" - even for the fonts I have used in the same document, all of the sudden they don't work
4. Rulers make the entire PS work slow (that's and understatement)
5. PS loading time is longer than ever
6. Canvas freezes quite regularly, especially when I zoom too fast
7. Pasting images just does not work - it keeps pasting "older" image, I first have to copy the image, paste it to Irfan View - and just then PS "knows" what it is supposed to place in the file.
8. While making new document clipboard shows the proper size for the document, while document has different size - I have to click on something else, then Clipboard to get a good sizes
9. Just now PS opened only after 7th click on the icon
10. It regularly "have problems reading settings" or something - so it clears all custom shortcuts and previously opened files.

32gb of ram (PS sees 24gb only somehow), RTX 2080, I7-7800X, all drivers up to date
- Turning off graphic processor is not an option - and it gives nothing
- Disabling second screen is not an option

The new updates are open pre-alfa version that just mess up the things that used to work, or what is the case? Im paying for the regular downgrades?

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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Start by resetting your preferences.

 



Melissa Piccone | Adobe Certified Instructor | Pluralsight Author | Fine Artist

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Participant ,
Jul 25, 2022 Jul 25, 2022

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Resetted everything, reinstalled the entire program - all of the problems are still there. 

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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What have you done for all-purpose trouble-shooting so far? 

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on some of the issues? 

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Participant ,
Jul 25, 2022 Jul 25, 2022

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As I wrote - reseting the preferences, restarting, reinstalling the program - nothing works.
Graphic processor - no difference, but there is no way I'm working without the graphic processor on, because PS is not usable without the dynamic zoom in my case.

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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I would downgrade... In your CC app, the 3 dots after open for PS, Other versions. 



Melissa Piccone | Adobe Certified Instructor | Pluralsight Author | Fine Artist

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Participant ,
Jul 25, 2022 Jul 25, 2022

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Downgrade just changes the problems I have with the software - tried it - got back a bug that was creating artifacts that were messing up my layers (and restarting saved those artifacts as layers) d:

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