Nikon Z8 NEF, opened in ACR via Bridge. Any edits disappear when opened in PS

[johnb49089841]

I've followed all advice found, but nothing. 100% up to date SW, XMP files appearing OK but an ACR changes are lost.

Win 11 on a relatively new laptop. I've tried raw files from other cameras to no avail.

I've been using PS for 20+ years and am very frustrated - any ideas please?

[D Fosse]

Does it work if you convert to DNG? (edits stored in the file header, not a separate sidecar).

[johnb49089841]

No. If I save as a DNG and open that in PS, the edits disappear.

[D Fosse]

I think you need to post a screenshot of the full ACR window with the settings visible, and how it opens in Photoshop.

[johnb49089841]

I will do this tomorrow evening. (UK).

[johnb49089841]

Hello,

Here's the screenshots. One thing sticks out - if I use snipping tool to take a screen shot, the colours in the resultant jpg don't show the edits I've made. So, I took a pic on my phone and included those as well.

And now when I show them here, the edits are apparent.

Driving me nuts, this is!

[D Fosse · Accepted solution]

That's a defective monitor profile, which can often affect different applications differently. In fact, that's often the smoking gun.

You can see that the white point in Photoshop is far too yellow. Not just in the image, but even more clearly in the color picker (which is also color managed and uses the monitor profile).

Are you using a calibrator to make your monitor profiles? If you are, rerun it. If not, get one. In the meantime, replace your current profile with a standard profile (sRGB, Adobe RGB or Display P3). Which one depends on the type of display you have. It won't be entirely accurate, but better than a broken profile.

Defective/bad profiles from the display manufacturer are often distributed through Windows Update.

A note about screenshots: to show correct colors, you need to first assign your monitor profile, then convert to a standard color space. The original color space no longer applies, the numbers sent to screen have already been converted by Photoshop into monitor color space, but the screenshot is untagged.

[johnb49089841]

Sorry for the delay in checking this - been on holiday.

Thank you so much for the pointers to get this fixed. I used a Datacolor SpyderX Pro to calibrate and it is now perfect.

[johnb49089841]

Thank you so much for that. I am indeed using the manufacturer supplied profiles. A colour profiler is on its way to me. I'll report back when I have done this. May be a week.

[CMass]

Hey @johnb49089841, 

Just wanted to check in and see if your issue was resolved. If @D Fosse's comment helped, consider marking it correct. If your issue is still unresolved, let us know. Hope you're having a great day!

^CM

[johnb49089841]

Sorted and happy! Hope you are too!