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No puedo abrir archivos CR2.

Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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No puedo abrir archivos CR2, cuando abro un archivo de este tipo Photoshop se queda congelado, tengo que finalizar el programa desde el administrador de tareas. 

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Adobe
Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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La pantalla se queda de la siguiente manera y ya no puedo hacer nada. Tengo que abrir el administrador de tareas para cerrar photoshop.

mario35555838iknd_0-1709582127276.png

 

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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@mario35555838iknd Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

In the meantime, go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Quit and relaunch PS.

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Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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Se resolvió el problema eliminando las preferencias de cámara raw, gracias.

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