No puedo guardar como ni guardar una copia

New Here ,
Mar 24, 2022 Mar 24, 2022

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Trabajo con muchas fotos de producto para catálogo, así que normalmente guardo los archivos con comandos por cuestión de rapidez.

Desde hace varios días tengo problemas, ya que después de un rato trabajando ya no me deja guardar ningún tipo de archivo, ni con comandos ni con la barra de herramientas ya que no responde. La solución rápida que encontré fue reiniciar la computadora, porque no funciona si solo reinicio el programa.

Mi equipo es una Mac Mini (M1 || macOS Monterey 12.2.1) y Photoshop (v 23.2.2)

Espero recibir alguna solución.

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Actions and scripting , macOS

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Adobe Employee ,
Mar 25, 2022 Mar 25, 2022

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Hi there,

Thanks for reaching out. We are sorry for the trouble with Photoshop. We are here to help.

 

Where are the source images stored on an internal drive or an external/network drive? Does this happen with a specific set of files, or does Photoshop behave similarly across all your files?

Does it happen intermittently, or do you have a series of steps to recreate this behavior?

 

Please ensure Photoshop has permissions needed on the macOS by following the steps suggested below:  

  1.  Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.  
  2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a checkmark in front of it.  
  3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.  
  4. Also, grant permissions to Photoshop under Full disk access found in the same list as Accessibility. It should look as shown below for Photoshop on your end.
    SameerK_0-1648215272052.png
  5. Once done, restart the Mac.

 

We hope to hear from you soon,

Thanks!

Sameer K

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