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no se monta la imagen en Mac

Community Beginner ,
Mar 20, 2024 Mar 20, 2024

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Buenas tardes, 

Mi problema es el siguiente.Intento abrir cualquier archivo en Photoshop 2024 pero no me muestra la imagen y tengo que hacerlo en la versión de 2021.
Anteriormente no me funcionaban algunas herramientas como rotar lienzo o el selector de colores y por eso instalé esa versión antigua
Tengo un Mac retina 5K de finales de 2015 con 24 GB de memoria Sistema operativo Monterey 12.7.3
Gracias.

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correct answers 2 Correct answers

Community Expert , Mar 20, 2024 Mar 20, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.




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Community Expert , Mar 20, 2024 Mar 20, 2024

If NVIDIA graphics, make sure to use a Studio Driver from NVIDIA (NOT the Game Driver), but not the latest version - it has issues with Premiere Pro and may have problems with other Adobe programs.

 

If that doesn't work, try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are

...

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Community Expert ,
Mar 20, 2024 Mar 20, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.




<"moved from using the community">

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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Ya está solucionado. Muchas gracias!!

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Community Expert ,
Mar 20, 2024 Mar 20, 2024

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If NVIDIA graphics, make sure to use a Studio Driver from NVIDIA (NOT the Game Driver), but not the latest version - it has issues with Premiere Pro and may have problems with other Adobe programs.

 

If that doesn't work, try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences
ll.html

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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Ya se montan las imágenes. Muchas gracias!!

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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You're welcome. icon_smile.gif

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