• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

No se puede trabajar con la nueva versión de Photshop + Windows

New Here ,
Dec 14, 2022 Dec 14, 2022

Copy link to clipboard

Copied

Hoy se ha actualizado la versión 21H2 de Windows 10 Pro.

 

Desde entonces, constantemente me está fallando los comandos de abrir y nuevo. Le das y no hace nada.

 

Cuando he conseguido abrir un documento a base de reinstalar y reiniciar mil veces la máquina, cuando intento copiar un elemento de ilustrator hacia photoshop al darle al visto o aceptar este desaparece.

 

Y ya no puedo volver a abrir ningún documento ni crear de nuevos.

 

Me he instalado la última versión (24.1.0) y alguna anterior (23.5.3) para probar si solucionaba el problema pero no ha sido así.

 

Tal y como funciona ahora Photshop no se puede trabajar. 

 

¿Qué puedo hacer? Es una herramienta de trabajo para mi 

TOPICS
Windows

Views

44

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 14, 2022 Dec 14, 2022

Copy link to clipboard

Copied

Go to Photoshop Help Menu/System Info and copy/paste the details here.

Does your computer meet the minimum requirements for the current Photoshop release?

https://helpx.adobe.com/photoshop/system-requirements.html

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 14, 2022 Dec 14, 2022

Copy link to clipboard

Copied

LATEST

Hi @monica275722053isf sorry you are having issues.

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info as @kevin stohlmeyer mentioned. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines