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non mi fa accedere a photoshop

Guest
Apr 21, 2023 Apr 21, 2023

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Salve,

sto regolarmente pagando la quota mensile per adobe photoshop e creative cloud.

 

Ma da qualche tempo non mi fa accedere alle applicazioni che sto comunque pagando.

Ho provato a cercare assistenza ma non trovo il canale.

Qualcuno mi può aiutrare per favore?

 

Grazie 

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Adobe
Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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Hi @Deleted User could you please explain what happens when you try to open Ps, what do you mean "not allowed to access"... 

 

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Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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When we look up your account via the email address you show here, there is no active account. Is it possible you have another subscription with another email address?

 

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