Non prise en charge de la carte graphique

New Here ,
May 24, 2021 May 24, 2021

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Bonjour

Je travaille sur Mac (explorateur Catalina)  et depuis un mois la case "utiliser un processeur graphique" est grisée avec impossibilité d'y accéder

Ma carte graphique est NVIDIA Ge ForceGT 755M , sous lightroom je n'ai pas de problème 

J'ai désintallé et réinstallé Photoshop mais aucun changement à ce jour

De plus régulièrement j'ai le message "il se peut que vous ayez un accés réduit"Malgré les réparations avec le logiciel de Creative Cloud et les mises à jour faites régulièrement pas d'amélioration 

Quelqu'un a t il une solution ? 

Merci de votre aide

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Community Expert ,
May 26, 2021 May 26, 2021

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You need to upgrade your Photoshop v22.4.1 addresses the GPU issue on Mac OS Catalina. 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Nov 09, 2021 Nov 09, 2021

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Bonjour,

La dernière version de photoshop requiert une carte graphique puissante.

Mon PC est actuellement équipé d'une NVIDIA Quadrao K620 qui semble non adaptée.

Je dois donc la remplacer par une autre carte graphique, mais pas trop chère.

Existe-t-il une liste des cartes compatibles avec la dernière version de Photoshop  ????

Cordiament

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Community Expert ,
Nov 09, 2021 Nov 09, 2021

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The K620 is well below the minimum specifications for graphics cards in Photoshop:

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Specifically the 2000 Ops/Sec requirement. The K620 comes in under 600.

You'll need to upgrade your graphics card. Downgrading your Photoshop wont help either as this was a requirement back to 2020.

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Expert ,
Nov 09, 2021 Nov 09, 2021

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Using the minimum requirements I posted as a starting point, you should be able to find a suitable graphics card. Do not skimp or risk shorter life spans.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Hello Kevin

Tk you for your answers

Do you think a Nvidia Quadro P2200 will be suitable ?

 

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New Here ,
Sep 09, 2021 Sep 09, 2021

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Salut, il semblerais que les mises à jours successives soit la cause du problème.

La dernière fois Adobe m'a désinstallé et réinstallé une version précédente mais le problème persiste, moi aussi c'est grisé et il y a beaucoup de blocages.

Help

 

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Community Expert ,
Sep 10, 2021 Sep 10, 2021

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What is your graphics card?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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