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Not exporting correct file size

New Here ,
Sep 24, 2022 Sep 24, 2022

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My image size 20.6m but when I export it in ANY form it reduces the file size to 4! I have been searching the web and forms for answers- I have come up with nothing. Photoshop is up to date 

 

Please Help!

23.5.1 verson/pc

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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Could you provide the exact dimensions of the document and specific details on how you are exporting. Screen shots would help a lot.

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New Here ,
Sep 25, 2022 Sep 25, 2022

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In photshop it appears to be a big file, however saved or exported in any way it is not even big enough to print a 8x10. I have done this many times before and never had a issue. I am stumped

 

Screenshot 2022-09-25 101130.pngScreenshot 2022-09-25 101225.pngScreenshot 2022-09-25 101258.png

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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Why aren't you using Save / Save a copy?

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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It's not in any way clear what you are doing. You need to me more specific and explain what you are importing from what to what and what the exact specs are.

 

Mylenium

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New Here ,
Sep 25, 2022 Sep 25, 2022

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I put together a memory mate- which I have used the template several times. I added two pictures to within layers. It should print as a 8x10 and it is set up that way. However when saved or exported in any way it becomes a smaller file and will not print at that size.  Here are some screen shots Screenshot 2022-09-25 101130.pngScreenshot 2022-09-25 101225.pngScreenshot 2022-09-25 101258.png

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Community Expert ,
Sep 25, 2022 Sep 25, 2022

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Check if the image is being scaled-down for the printer, it should be 100%.

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New Here ,
Sep 25, 2022 Sep 25, 2022

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Not scaled down-

Sent from my Verizon, Samsung Galaxy smartphone
Get Outlook for Android<>

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Community Expert ,
Sep 25, 2022 Sep 25, 2022

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This is normal and expected.

 

You need to understand that jpeg is a compressed file format. When you reopen a jpeg in Photoshop, it is decompressed back to its native full size. The size reported in Explorer is the compressed size on disk. The size reported in Image Size is the decompressed full flat pixel size.

 

A file format is a storage container. An open file doesn't have a file format, not until it is once again encoded for storage.

 

Jpeg compression is extremely effective, but there's a price: it is destructive, non-revesible and cumulative. Once saved as jpeg, the file is permanently degraded. Not much by one single save, but the degradation builds up. That's why you should never use jpeg as a working format, only as a one-off final delivery format to save bandwidth.

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New Here ,
Sep 25, 2022 Sep 25, 2022

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I understand that. I'm saying no matter how it's saved or exported (no just jpeg)- the file is becoming to small to even print at the size it was formatted to print which is 8x10. I cannot figure out why it is doing this.

Sent from my Verizon, Samsung Galaxy smartphone
Get Outlook for Android<>

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Community Expert ,
Sep 25, 2022 Sep 25, 2022

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So physical print size, not file size?

 

Use Save As, not Export. Expor strips the print resolution/size metadata.

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Community Expert ,
Sep 25, 2022 Sep 25, 2022

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Most exporting options are to a lossy compression format.

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