not respond to the commands to open a new file or to open a file that has already been worked on

New Here ,
Nov 02, 2021 Nov 02, 2021

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The program does not respond to the commands to open a new file or to open a file that has already been worked on, and also does not respond to the command of Convert Smart Object.
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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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