Object Selection Tool

New Here ,
May 01, 2022 May 01, 2022

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When I use the Object Selection Tool Windows 10 says it has an error and restarts. I use registered Photoshop 2022.

My configuration is as follows:

Windows 10 Pro

OctalCore Intel Core i9-9900K, 5000MHz (50x100)

ASRock Z390 Pro4 (3 PCI-E x1, 2 PCI-E x16, 2 M.2, 4 DDR4 DIMM

65456 MB (DDR4 SDRAM)

Radeon RX 580 Series (8GB)

 

Thanks.

João Scoralick

Brasilia-BRAZIL

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Adobe Community Professional ,
May 01, 2022 May 01, 2022

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Is that 8GB of RAM? If so upgrade to at least 16GB.

In the meantime, try resetting the Photoshop preferences.

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Adobe Employee ,
May 01, 2022 May 01, 2022

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"says it has an error and restarts"

 

Photoshop restarts, or the whole computer?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
May 01, 2022 May 01, 2022

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If just Photoshop is crashing and restaring, I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.


Senior Product Manager - Customer Advocacy - Digital Imaging

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