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New Here ,
Oct 01, 2022 Oct 01, 2022

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Help !  When I open an image I can modify and save as desired. However when I close it I can no longer open it, or any other, image !  If I log off the computer and log back on I can then open another image once. It can not be opened after closing.  There is not an error prompt.   This problem makes PS unusable.      I have uninstalled PS and reinstalled with no benefit.  Windows 11 is up to date.  Thanks in advance. 

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Community Expert ,
Oct 01, 2022 Oct 01, 2022

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Hi, this is also maybe to some virus attack on your computer try to clean it or install a fresh copy of windows...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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It's not really clear what you mean and based on such sparse info nobody can really make much sense of it. Aside from a potential encryption virus/ ransomware running rampage on your system as stated by Ali, I think ultimately the anser is simpler: Something sounds seriously wrong with your hardware configuration and either hardware acceleration for the display is not working or your disk storage is getting corrupted.  Without exact system info nobody can tell, though.

 

Mylenium

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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@bills23189772 wrote:

When I open an image I can modify and save as desired. 


 

What is the file extension for the images you cannot re-open? If you don't have extensions showing, you can do so in the View tab of a Windows File Explorer window. Some malware will change the extension.

 

Jane

 

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Thanks Jane,  I am sorry but I do not know how to accomplish this .  Bill

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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@bills23189772 

 

Hi Bill

 

  1. Open Windows File Explorer
  2. Click the View tab
  3. Enable "File name extensions"

 

janee_0-1664718725562.png

 

This might possibly help us to know if the extension was changed by malware.

 

Jane

 

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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Can you go to Help > System Info and then paste the info into a Reply window in this thread? If the forum software rejects the long post, save it as a .txt file and attach it.

 

Now that you've included more information, it might be another issue.

 

How long have you had PS installed? How long has this been happening? The more you tell us, the better we can assist.

 

Jane

 

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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@jane-e wrote:

Can you go to Help > System Info and then paste the info into a Reply window in this thread? If the forum software rejects the long post, save it as a .txt file and attach it.


 

Reposting

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Ok, Think this is the file

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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Adobe Photoshop Version: 23.5.1 20220907.r.724 5600b96  x64
Number of Launches: 4
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.521
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2918 MHz
Built-in memory: 16123 MB
Free memory: 10324 MB
Memory available to Photoshop: 11874 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
 - SDK Version: 2.7.1.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 5.17.9.1
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               Intel(R) Iris(R) Xe Graphics
GPUVendor:             INTEL
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 8,586 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Display: 1
  Display Bounds: top=0, left=0, bottom=1080, right=1920
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[1 ms]
  Start RunAllAPIs

[1 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=48708206 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

[519 ms]
  Start sniffer 2022-10-02 13:53:53
  # Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
  C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=48708206 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
  
  {36 ms}
  Start platform native
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,536, 864)
      Dimensions:                   (1,536 864)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(R) Xe Graphics
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                8,586 MB
      VRAM:                                134 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,452 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  INTEL
      Driver date:                  2022-04-03  000000.000000-000
      Driver age:                   6 months
      Driver version:               30.0.101.1692
      Supports UMA:                 SUPPORTED
      D3D-ID:                       39497
  End platform native
  {70 ms}
  
  {70 ms}
  Start platform OpenGL
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,536, 864)
      Dimensions:                   (1,536 864)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(R) Xe Graphics
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                8,586 MB
      VRAM:                                134 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,452 MB
      API version:                  4.6 (4.6.0 - Build 30.0.101.1692)
      Device version:               4.6 (4.6.0 - Build 30.0.101.1692)
      Vendor name:                  INTEL
      Driver date:                  2022-04-03  000000.000000-000
      Driver age:                   6 months
      Driver version:               30.0.101.1692
      GLSL version:                 4.60 (4.60 - Build 30.0.101.1692)
  End platform OpenGL
  {116 ms}
  
  {116 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(R) Xe Graphics
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                6,762 MB
      VRAM:                              6,762 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 )
      Device version:               3.0 (OpenCL 3.0 NEO )
      Vendor name:                  INTEL
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    25 GB / s
      Compute score:                912.683
      Device name string:           Intel(R) Iris(R) Xe Graphics
      Device vendor string:         Intel(R) Corporation
      Platform name string:         Intel(R) OpenCL HD Graphics
      Platform vendor string:       Intel(R) Corporation
  End platform OpenCL
  {442 ms}
  
  Exit code kExitNormal
  End sniffer 2022-10-02 13:53:53
[kStatusNormal, kExitNormal]

[519 ms]
  Finish RunAllAPIs

[1053 ms]
  Start GetSnifferResult

[1053 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 96040749649634425751
GUIDBucket: 
Composite Core (enable_composite_core): on 
Composite Core GPU (comp_core_gpu): off 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (enable_doc_graph): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\bills\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 458.2G, 238.2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   AdobeLinguistic.dll   Adobe Linguisitc Library   353c9a5   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2022/07/05-12:59:37   79.2687e22   79.2687e22
   AdobePDFSettings.dll   Adobe PDFSettings   1.07   
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.cb34c9e   79.cb34c9e
   AdobeXMP.dll   Adobe XMP Core 2022/06/13-17:46:14   79.1b65a79   79.1b65a79
   AdobeXMPFiles.dll   Adobe XMP Files 2022/06/13-17:46:14   79.1b65a79   79.1b65a79
   AdobeXMPScript.dll   Adobe XMP Script 2022/06/13-17:46:14   79.1b65a79   79.1b65a79
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   AID.dll   AID DLL   1.0.0.33   
   AIDE.dll   AIDE 2022/06/29-19:10:01   79.e12ffba   79.e12ffba
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2022   26.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   AXE8SharedExpat.dll   AXE8SharedExpat 2022/02/04-19:11:32   79.97e751e   79.97e751e
   AXEDOMCore.dll   AXEDOMCore 2022/02/04-19:11:32   79.97e751e   79.97e751e
   BIB.dll   BIB 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   BIBUtils.dll   BIBUtils 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   boost_chrono.dll   photoshopdva   22.0.0   
   boost_date_time.dll   photoshopdva   22.0.0   
   boost_filesystem.dll   photoshopdva   22.0.0   
   boost_program_options.dll   photoshopdva   22.0.0   
   boost_regex.dll   photoshopdva   22.0.0   
   boost_system.dll   photoshopdva   22.0.0   
   boost_threads.dll   photoshopdva   22.0.0   
   CoolType.dll   CoolType 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0   
   DirectML.dll   DirectML Redistributable Library   1.8.0+211118-1842.1.dml-1.8.278eec2   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   22.0.0   
   dvaappsupport.dll   photoshopdva   22.0.0   
   dvaaudiodevice.dll   photoshopdva   22.0.0   
   dvacore.dll   photoshopdva   22.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   22.0.0   
   dvamediatypes.dll   photoshopdva   22.0.0   
   dvametadata.dll   photoshopdva   22.0.0   
   dvametadataapi.dll   photoshopdva   22.0.0   
   dvametadataUI.dll   photoshopdva   22.0.0   
   dvanet.dll   photoshopdva   22.0.0   
   dvaplayer.dll   photoshopdva   22.0.0   
   dvascripting.dll   photoshopdva   22.0.0   
   dvatransport.dll   photoshopdva   22.0.0   
   dvaui.dll   photoshopdva   22.0.0   
   dvavulcansupport.dll   photoshopdva   22.0.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-6.2.1-1-cbb9a02   
   dynamiclink.dll   photoshopdva   22.0.0   
   ExtendScript.dll   ExtendScript 2022/01/04-10:07:31   82.3   82.3
   filterport.dll   FilterPort   1.1   O
   icucnv69.dll   International Components for Unicode    Build 13.1.a82691a   
   icudt69.dll   International Components for Unicode    Build 13.1.a82691a   
   icuin69.dll   International Components for Unicode    Build 13.1.a82691a   
   icuuc69.dll   International Components for Unicode    Build 13.1.a82691a   
   igestep30.dll   IGES Reader   9.3.0.113   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.3 (r0x0ee262de)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   JP2KLib.dll   JP2KLib 2022/06/08-13:36:40   79.8753c76   79.8753c76
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   22.0.0   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   photoshopdva   22.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855   
   mkl_avx2.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_avx512.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_core.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_def.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_mc3.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_sequential.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_avx2.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_avx512.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_def.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_mc3.1.dll   Intel(R) Math Kernel Library   2021.3   
   MPS.dll   MPS 2022/06/26-19:09:38   79.14a028f   79.14a028f
   onnxruntime.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2022   23.5   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.2.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.2.0.100   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2022   23.5   
   PSViews.dll   Adobe Photoshop 2022   23.5   
   ScCore.dll   ScCore 2022/01/04-10:07:31   82.3   82.3
   sentry.dll   Adobe-Sentry.dll   0.4.17   
   SVGRE.dll   SVGRE   79.2c1e692   79.2c1e692
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   TfKernel.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   utest.dll   photoshopdva   22.0.0   
   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   WRServices.dll   WRServices    Build 17.4.0.997eb32   17.4.0.997eb32
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-6.2.1-1-cbb9a02
   UPIC  2.4.1


Required plugins:

   Accented Edges 23.5 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 23.5 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 23.5 - from the file “Filter Gallery.8bf”
   Average 23.5 - from the file “Average.8bf”
   Bas Relief 23.5 - from the file “Filter Gallery.8bf”
   BMP 23.5 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 14.5 - from the file “Camera Raw.8bi”
   Camera Raw Filter 14.5 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 23.5 - from the file “Filter Gallery.8bf”
   Charcoal 23.5 - from the file “Filter Gallery.8bf”
   Chrome 23.5 - from the file “Filter Gallery.8bf”
   Cineon 23.5 - from the file “Cineon.8bi”
   Clouds 23.5 - from the file “Clouds.8bf”
   Color Halftone 23.5 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 23.5 - from the file “Filter Gallery.8bf”
   Conté Crayon 23.5 - from the file “Filter Gallery.8bf”
   Craquelure 23.5 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 23.5 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 23.5 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 23.5 - from the file “Filter Gallery.8bf”
   Crystallize 23.5 - from the file “Standard MultiPlugin.8bf”
   Cutout 23.5 - from the file “Filter Gallery.8bf”
   Dark Strokes 23.5 - from the file “Filter Gallery.8bf”
   De-Interlace 23.5 - from the file “Standard MultiPlugin.8bf”
   Dicom 23.5 - from the file “Dicom.8bi”
   Difference Clouds 23.5 - from the file “Clouds.8bf”
   Diffuse Glow 23.5 - from the file “Filter Gallery.8bf”
   Displace 23.5 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 23.5 - from the file “Filter Gallery.8bf”
   Entropy 23.5 - from the file “statistics.8ba”
   Export Color Lookup Tables 23.5 - from the file “Export3DLUT.8be”
   Extrude 23.5 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 23.5 - from the file “FastCore.8bx”
   Fibers 23.5 - from the file “Standard MultiPlugin.8bf”
   Film Grain 23.5 - from the file “Filter Gallery.8bf”
   Filter Gallery 23.5 - from the file “Filter Gallery.8bf”
   Fresco 23.5 - from the file “Filter Gallery.8bf”
   Glass 23.5 - from the file “Filter Gallery.8bf”
   Glowing Edges 23.5 - from the file “Filter Gallery.8bf”
   Grain 23.5 - from the file “Filter Gallery.8bf”
   Graphic Pen 23.5 - from the file “Filter Gallery.8bf”
   Halftone Pattern 23.5 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 23.5 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 23.5 - from the file “HDRMergeUI.8bf”
   HSB/HSL 23.5 - from the file “Standard MultiPlugin.8bf”
   IFF Format 23.5 - from the file “Standard MultiPlugin.8bf”
   IGES 23.5 - from the file “U3D.8bi”
   Ink Outlines 23.5 - from the file “Filter Gallery.8bf”
   JPEG 2000 23.5 - from the file “JPEG2000.8bi”
   Kurtosis 23.5 - from the file “statistics.8ba”
   Lens Blur 23.5 - from the file “Lens Blur.8bf”
   Lens Correction 23.5 - from the file “Lens Correction.8bf”
   Lens Flare 23.5 - from the file “Standard MultiPlugin.8bf”
   Liquify 23.5 - from the file “Liquify.8bf”
   Matlab Operation 23.5 - from the file “ChannelPort.8bf”
   Maximum 23.5 - from the file “statistics.8ba”
   Mean 23.5 - from the file “statistics.8ba”
   Measurement Core 23.5 - from the file “MeasurementCore.8me”
   Median 23.5 - from the file “statistics.8ba”
   Mezzotint 23.5 - from the file “Standard MultiPlugin.8bf”
   Minimum 23.5 - from the file “statistics.8ba”
   MMXCore Routines 23.5 - from the file “MMXCore.8bx”
   Mosaic Tiles 23.5 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 23.5 - from the file “MultiProcessor Support.8bx”
   Neon Glow 23.5 - from the file “Filter Gallery.8bf”
   Note Paper 23.5 - from the file “Filter Gallery.8bf”
   NTSC Colors 23.5 - from the file “NTSC Colors.8bf”
   Ocean Ripple 23.5 - from the file “Filter Gallery.8bf”
   OpenEXR 23.5 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 23.5 - from the file “Filter Gallery.8bf”
   Palette Knife 23.5 - from the file “Filter Gallery.8bf”
   Patchwork 23.5 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 23.5 - from the file “Standard MultiPlugin.8bf”
   PCX 23.5 - from the file “PCX.8bi”
   Photocopy 23.5 - from the file “Filter Gallery.8bf”
   Picture Package Filter 23.5 - from the file “ChannelPort.8bf”
   Pinch 23.5 - from the file “Standard MultiPlugin.8bf”
   Pixar 23.5 - from the file “Pixar.8bi”
   Plaster 23.5 - from the file “Filter Gallery.8bf”
   Plastic Wrap 23.5 - from the file “Filter Gallery.8bf”
   Pointillize 23.5 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 23.5 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 23.5 - from the file “PBM.8bi”
   Poster Edges 23.5 - from the file “Filter Gallery.8bf”
   PRC 23.5 - from the file “U3D.8bi”
   Radial Blur 23.5 - from the file “Standard MultiPlugin.8bf”
   Radiance 23.5 - from the file “Radiance.8bi”
   Range 23.5 - from the file “statistics.8ba”
   Render Color Lookup Grid 23.5 - from the file “Export3DLUT.8be”
   Reticulation 23.5 - from the file “Filter Gallery.8bf”
   Ripple 23.5 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 23.5 - from the file “Filter Gallery.8bf”
   Save for Web 23.5 - from the file “Save for Web.8be”
   ScriptingSupport 23.5 - from the file “ScriptingSupport.8li”
   Shear 23.5 - from the file “Standard MultiPlugin.8bf”
   Skewness 23.5 - from the file “statistics.8ba”
   Smart Blur 23.5 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 23.5 - from the file “Filter Gallery.8bf”
   Solarize 23.5 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 23.5 - from the file “Filter Gallery.8bf”
   Spherize 23.5 - from the file “Standard MultiPlugin.8bf”
   Sponge 23.5 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 23.5 - from the file “Filter Gallery.8bf”
   Stained Glass 23.5 - from the file “Filter Gallery.8bf”
   Stamp 23.5 - from the file “Filter Gallery.8bf”
   Standard Deviation 23.5 - from the file “statistics.8ba”
   Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
   Sumi-e 23.5 - from the file “Filter Gallery.8bf”
   Summation 23.5 - from the file “statistics.8ba”
   Targa 23.5 - from the file “Standard MultiPlugin.8bf”
   Texturizer 23.5 - from the file “Filter Gallery.8bf”
   Tiles 23.5 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 23.5 - from the file “Filter Gallery.8bf”
   Twirl 23.5 - from the file “Standard MultiPlugin.8bf”
   U3D 23.5 - from the file “U3D.8bi”
   Underpainting 23.5 - from the file “Filter Gallery.8bf”
   Vanishing Point 23.5 - from the file “VanishingPoint.8bf”
   Variance 23.5 - from the file “statistics.8ba”
   Water Paper 23.5 - from the file “Filter Gallery.8bf”
   Watercolor 23.5 - from the file “Filter Gallery.8bf”
   Wave 23.5 - from the file “Standard MultiPlugin.8bf”
   WIA Support 23.5 - from the file “WIASupport.8li”
   Wind 23.5 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 23.5 - from the file “WBMP.8bi”
   ZigZag 23.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.12.1.4 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"
   CDO: 1.125.1
        CmdN: 1.13.2
        CDP: 1.149.0
        Projects: 1.4.5
      Loaded at: 47 ms - launch time impact: 11 ms
   Content Credentials (Loaded) 0.31.6.0 - from the file "Required Folder"
      Loaded at: 2670 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
      Loaded at: 2671 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
      Loaded at: 50 ms - launch time impact: 0 ms
   Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
      Loaded at: 51 ms - launch time impact: 0 ms
   CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
   CAPTURE: 2.0.41  STOCK: 4.0.2
   Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
      Loaded at: 2671 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 2071 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 2071 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.9.0.29 - from the file "Required Folder"
      Loaded at: 2672 ms - launch time impact: 14 ms
   Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Installed TWAIN devices: NONE

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LEGEND ,
Oct 02, 2022 Oct 02, 2022

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 "Could not open" has so many meanings. For example...

- the app crashes

- the app hangs

- the app quits 

- the app goes through open, but shows no document

- the document opens but shows as junk

- the computer closes down

- the computer crashes 

- the computer hangs

- the app signs out

- the wrong file is opened

- the file opens but the tools don't work

- many other things 

So please give us the details we need. 

 

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Thanks,  To try to be more clear.  If I click on an image on the home page it opens in PS.  The second time the spinning "wait" (blue spinning line) curser activates and then stops.  No image in PS.  Also I can open the PS app from the task bar one time only.  The second time I attempt to open PS from the task bar there is a brief spinning of the curser then nothing,  Bridge opens fine if that would mean anything.  Same issue with opening images from Bridge.    I don't think any of the suggestions you listed apply. 

Additonally all other apps, programs, and such work fine.  This issue is confined only to PS.   Thanks again, Bill

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LEGEND ,
Oct 02, 2022 Oct 02, 2022

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Thanks for the description. That's one of these two:

"the app hangs" - if Photoshop is now completely without life, and you have to kill it/force quit.

"the app goes through open, but shows no document" - if Photoshop, after showing the wait cursor, is still usable, but the document seems not to have opened.

Which of these two is it (or is it something else)?

Also, what is the EXACT version of Photoshop (not "latest" please)?

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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This simply sounds like the PS process and the associated sub-processes for file dialogs etc. never realyl get terminated upon closing them. Since your other programs work, this may indicate an issue with access to the temp folders and swap disks as well as possibly file dialogs getting stuck on a specific folder, network drive or external storage medium for similar reasons. Since you still haven't provided any real info on any of that the first thing to do would be to delete the PS preferences file to reset all that info to factory defaults. Once that's done I'd also check the CC library panel and dialog options and turn them off.

 

Mylenium

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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Hi, I've someone with similar problem once he reaches his third image.

I'd try to recreate fresh preferences: Try to restore your preferences to the default using this manual method: (SCROLL DOWN to the MANUALLY section)
https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process, or share with the Ps team if they request it.

 

Also, please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Adobe Photoshop Version: 23.5.1 20220907.r.724 5600b96 x64
Number of Launches: 3
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.521
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2918 MHz
Built-in memory: 16123 MB
Free memory: 10324 MB
Memory available to Photoshop: 11874 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
- SDK Version: 2.7.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.9.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(R) Xe Graphics
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,586 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=43651714 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

[580 ms]
Start sniffer 2022-10-02 12:29:36
# Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=43651714 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

{34 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,586 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,452 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2022-04-03 000000.000000-000
Driver age: 6 months
Driver version: 30.0.101.1692
Supports UMA: SUPPORTED
D3D-ID: 39497
End platform native
{69 ms}

{69 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,586 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,452 MB
API version: 4.6 (4.6.0 - Build 30.0.101.1692)
Device version: 4.6 (4.6.0 - Build 30.0.101.1692)
Vendor name: INTEL
Driver date: 2022-04-03 000000.000000-000
Driver age: 6 months
Driver version: 30.0.101.1692
GLSL version: 4.60 (4.60 - Build 30.0.101.1692)
End platform OpenGL
{107 ms}

{107 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,762 MB
VRAM: 6,762 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 25 GB / s
Compute score: 927.738
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{474 ms}

Exit code kExitNormal
End sniffer 2022-10-02 12:29:37
[kStatusNormal, kExitNormal]

[580 ms]
Finish RunAllAPIs

[1095 ms]
Start GetSnifferResult

[1095 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040749649634425751
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\bills\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 458.2G, 238.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/07/05-12:59:37 79.2687e22 79.2687e22
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPFiles.dll Adobe XMP Files 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPScript.dll Adobe XMP Script 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/06/29-19:10:01 79.e12ffba 79.e12ffba
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
BIB.dll BIB 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
BIBUtils.dll BIBUtils 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/06/08-13:36:40 79.8753c76 79.8753c76
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/06/26-19:09:38 79.14a028f 79.14a028f
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.5
PSViews.dll Adobe Photoshop 2022 23.5
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.2c1e692 79.2c1e692
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
UPIC 2.4.1


Required plugins:

Accented Edges 23.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.5 - from the file “Filter Gallery.8bf”
Average 23.5 - from the file “Average.8bf”
Bas Relief 23.5 - from the file “Filter Gallery.8bf”
BMP 23.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.5 - from the file “Filter Gallery.8bf”
Charcoal 23.5 - from the file “Filter Gallery.8bf”
Chrome 23.5 - from the file “Filter Gallery.8bf”
Cineon 23.5 - from the file “Cineon.8bi”
Clouds 23.5 - from the file “Clouds.8bf”
Color Halftone 23.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.5 - from the file “Filter Gallery.8bf”
Conté Crayon 23.5 - from the file “Filter Gallery.8bf”
Craquelure 23.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.5 - from the file “Filter Gallery.8bf”
Crystallize 23.5 - from the file “Standard MultiPlugin.8bf”
Cutout 23.5 - from the file “Filter Gallery.8bf”
Dark Strokes 23.5 - from the file “Filter Gallery.8bf”
De-Interlace 23.5 - from the file “Standard MultiPlugin.8bf”
Dicom 23.5 - from the file “Dicom.8bi”
Difference Clouds 23.5 - from the file “Clouds.8bf”
Diffuse Glow 23.5 - from the file “Filter Gallery.8bf”
Displace 23.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.5 - from the file “Filter Gallery.8bf”
Entropy 23.5 - from the file “statistics.8ba”
Export Color Lookup Tables 23.5 - from the file “Export3DLUT.8be”
Extrude 23.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.5 - from the file “FastCore.8bx”
Fibers 23.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.5 - from the file “Filter Gallery.8bf”
Filter Gallery 23.5 - from the file “Filter Gallery.8bf”
Fresco 23.5 - from the file “Filter Gallery.8bf”
Glass 23.5 - from the file “Filter Gallery.8bf”
Glowing Edges 23.5 - from the file “Filter Gallery.8bf”
Grain 23.5 - from the file “Filter Gallery.8bf”
Graphic Pen 23.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.5 - from the file “Standard MultiPlugin.8bf”
IGES 23.5 - from the file “U3D.8bi”
Ink Outlines 23.5 - from the file “Filter Gallery.8bf”
JPEG 2000 23.5 - from the file “JPEG2000.8bi”
Kurtosis 23.5 - from the file “statistics.8ba”
Lens Blur 23.5 - from the file “Lens Blur.8bf”
Lens Correction 23.5 - from the file “Lens Correction.8bf”
Lens Flare 23.5 - from the file “Standard MultiPlugin.8bf”
Liquify 23.5 - from the file “Liquify.8bf”
Matlab Operation 23.5 - from the file “ChannelPort.8bf”
Maximum 23.5 - from the file “statistics.8ba”
Mean 23.5 - from the file “statistics.8ba”
Measurement Core 23.5 - from the file “MeasurementCore.8me”
Median 23.5 - from the file “statistics.8ba”
Mezzotint 23.5 - from the file “Standard MultiPlugin.8bf”
Minimum 23.5 - from the file “statistics.8ba”
MMXCore Routines 23.5 - from the file “MMXCore.8bx”
Mosaic Tiles 23.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.5 - from the file “Filter Gallery.8bf”
Note Paper 23.5 - from the file “Filter Gallery.8bf”
NTSC Colors 23.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.5 - from the file “Filter Gallery.8bf”
OpenEXR 23.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.5 - from the file “Filter Gallery.8bf”
Palette Knife 23.5 - from the file “Filter Gallery.8bf”
Patchwork 23.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.5 - from the file “Standard MultiPlugin.8bf”
PCX 23.5 - from the file “PCX.8bi”
Photocopy 23.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.5 - from the file “ChannelPort.8bf”
Pinch 23.5 - from the file “Standard MultiPlugin.8bf”
Pixar 23.5 - from the file “Pixar.8bi”
Plaster 23.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.5 - from the file “Filter Gallery.8bf”
Pointillize 23.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.5 - from the file “PBM.8bi”
Poster Edges 23.5 - from the file “Filter Gallery.8bf”
PRC 23.5 - from the file “U3D.8bi”
Radial Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Radiance 23.5 - from the file “Radiance.8bi”
Range 23.5 - from the file “statistics.8ba”
Render Color Lookup Grid 23.5 - from the file “Export3DLUT.8be”
Reticulation 23.5 - from the file “Filter Gallery.8bf”
Ripple 23.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.5 - from the file “Filter Gallery.8bf”
Save for Web 23.5 - from the file “Save for Web.8be”
ScriptingSupport 23.5 - from the file “ScriptingSupport.8li”
Shear 23.5 - from the file “Standard MultiPlugin.8bf”
Skewness 23.5 - from the file “statistics.8ba”
Smart Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.5 - from the file “Filter Gallery.8bf”
Solarize 23.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.5 - from the file “Filter Gallery.8bf”
Spherize 23.5 - from the file “Standard MultiPlugin.8bf”
Sponge 23.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.5 - from the file “Filter Gallery.8bf”
Stained Glass 23.5 - from the file “Filter Gallery.8bf”
Stamp 23.5 - from the file “Filter Gallery.8bf”
Standard Deviation 23.5 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.5 - from the file “Filter Gallery.8bf”
Summation 23.5 - from the file “statistics.8ba”
Targa 23.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.5 - from the file “Filter Gallery.8bf”
Tiles 23.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.5 - from the file “Filter Gallery.8bf”
Twirl 23.5 - from the file “Standard MultiPlugin.8bf”
U3D 23.5 - from the file “U3D.8bi”
Underpainting 23.5 - from the file “Filter Gallery.8bf”
Vanishing Point 23.5 - from the file “VanishingPoint.8bf”
Variance 23.5 - from the file “statistics.8ba”
Water Paper 23.5 - from the file “Filter Gallery.8bf”
Watercolor 23.5 - from the file “Filter Gallery.8bf”
Wave 23.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.5 - from the file “WIASupport.8li”
Wind 23.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.5 - from the file “WBMP.8bi”
ZigZag 23.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.12.1.4 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"
CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5
Loaded at: 62 ms - launch time impact: 11 ms
Content Credentials (Loaded) 0.31.6.0 - from the file "Required Folder"
Loaded at: 2758 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
Loaded at: 2758 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 63 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
Loaded at: 63 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 2758 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2114 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2114 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.9.0.29 - from the file "Required Folder"
Loaded at: 2759 ms - launch time impact: 14 ms
Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Installed TWAIN devices: NONE

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Adobe Photoshop Version: 23.5.1 20220907.r.724 5600b96  x64
Number of Launches: 4
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.521
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2918 MHz
Built-in memory: 16123 MB
Free memory: 10324 MB
Memory available to Photoshop: 11874 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
 - SDK Version: 2.7.1.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 5.17.9.1
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               Intel(R) Iris(R) Xe Graphics
GPUVendor:             INTEL
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 8,586 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Display: 1
  Display Bounds: top=0, left=0, bottom=1080, right=1920
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[1 ms]
  Start RunAllAPIs

[1 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=48708206 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

[519 ms]
  Start sniffer 2022-10-02 13:53:53
  # Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
  C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=48708206 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
 
  {36 ms}
  Start platform native
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,536, 864)
      Dimensions:                   (1,536 864)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)
   
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(R) Xe Graphics
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                8,586 MB
      VRAM:                                134 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,452 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  INTEL
      Driver date:                  2022-04-03  000000.000000-000
      Driver age:                   6 months
      Driver version:               30.0.101.1692
      Supports UMA:                 SUPPORTED
      D3D-ID:                       39497
  End platform native
  {70 ms}
 
  {70 ms}
  Start platform OpenGL
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,536, 864)
      Dimensions:                   (1,536 864)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)
   
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(R) Xe Graphics
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                8,586 MB
      VRAM:                                134 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,452 MB
      API version:                  4.6 (4.6.0 - Build 30.0.101.1692)
      Device version:               4.6 (4.6.0 - Build 30.0.101.1692)
      Vendor name:                  INTEL
      Driver date:                  2022-04-03  000000.000000-000
      Driver age:                   6 months
      Driver version:               30.0.101.1692
      GLSL version:                 4.60 (4.60 - Build 30.0.101.1692)
  End platform OpenGL
  {116 ms}
 
  {116 ms}
  Start platform OpenCL
    # displays:                   0
   
    # devices:                    1
    Device 0
      Name:                         Intel(R) Iris(R) Xe Graphics
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                6,762 MB
      VRAM:                              6,762 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 )
      Device version:               3.0 (OpenCL 3.0 NEO )
      Vendor name:                  INTEL
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    25 GB / s
      Compute score:                912.683
      Device name string:           Intel(R) Iris(R) Xe Graphics
      Device vendor string:         Intel(R) Corporation
      Platform name string:         Intel(R) OpenCL HD Graphics
      Platform vendor string:       Intel(R) Corporation
  End platform OpenCL
  {442 ms}
 
  Exit code kExitNormal
  End sniffer 2022-10-02 13:53:53
[kStatusNormal, kExitNormal]

[519 ms]
  Finish RunAllAPIs

[1053 ms]
  Start GetSnifferResult

[1053 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 96040749649634425751
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\bills\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 458.2G, 238.2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   AdobeLinguistic.dll   Adobe Linguisitc Library   353c9a5  
   AdobeOwl.dll   Adobe Owl   5.5.0  
   AdobePDFL.dll   PDFL 2022/07/05-12:59:37   79.2687e22   79.2687e22
   AdobePDFSettings.dll   Adobe PDFSettings   1.07  
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.cb34c9e   79.cb34c9e
   AdobeXMP.dll   Adobe XMP Core 2022/06/13-17:46:14   79.1b65a79   79.1b65a79
   AdobeXMPFiles.dll   Adobe XMP Files 2022/06/13-17:46:14   79.1b65a79   79.1b65a79
   AdobeXMPScript.dll   Adobe XMP Script 2022/06/13-17:46:14   79.1b65a79   79.1b65a79
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   AID.dll   AID DLL   1.0.0.33  
   AIDE.dll   AIDE 2022/06/29-19:10:01   79.e12ffba   79.e12ffba
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2022   26.0.0  
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   AXE8SharedExpat.dll   AXE8SharedExpat 2022/02/04-19:11:32   79.97e751e   79.97e751e
   AXEDOMCore.dll   AXEDOMCore 2022/02/04-19:11:32   79.97e751e   79.97e751e
   BIB.dll   BIB 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   BIBUtils.dll   BIBUtils 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   boost_chrono.dll   photoshopdva   22.0.0  
   boost_date_time.dll   photoshopdva   22.0.0  
   boost_filesystem.dll   photoshopdva   22.0.0  
   boost_program_options.dll   photoshopdva   22.0.0  
   boost_regex.dll   photoshopdva   22.0.0  
   boost_system.dll   photoshopdva   22.0.0  
   boost_threads.dll   photoshopdva   22.0.0  
   CoolType.dll   CoolType 2022/06/29-00:48:47   79.b8223ff   79.b8223ff
   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0  
   DirectML.dll   DirectML Redistributable Library   1.8.0+211118-1842.1.dml-1.8.278eec2  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   22.0.0  
   dvaappsupport.dll   photoshopdva   22.0.0  
   dvaaudiodevice.dll   photoshopdva   22.0.0  
   dvacore.dll   photoshopdva   22.0.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   22.0.0  
   dvamediatypes.dll   photoshopdva   22.0.0  
   dvametadata.dll   photoshopdva   22.0.0  
   dvametadataapi.dll   photoshopdva   22.0.0  
   dvametadataUI.dll   photoshopdva   22.0.0  
   dvanet.dll   photoshopdva   22.0.0  
   dvaplayer.dll   photoshopdva   22.0.0  
   dvascripting.dll   photoshopdva   22.0.0  
   dvatransport.dll   photoshopdva   22.0.0  
   dvaui.dll   photoshopdva   22.0.0  
   dvavulcansupport.dll   photoshopdva   22.0.0  
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-6.2.1-1-cbb9a02  
   dynamiclink.dll   photoshopdva   22.0.0  
   ExtendScript.dll   ExtendScript 2022/01/04-10:07:31   82.3   82.3
   filterport.dll   FilterPort   1.1   O
   icucnv69.dll   International Components for Unicode    Build 13.1.a82691a  
   icudt69.dll   International Components for Unicode    Build 13.1.a82691a  
   icuin69.dll   International Components for Unicode    Build 13.1.a82691a  
   icuuc69.dll   International Components for Unicode    Build 13.1.a82691a  
   igestep30.dll   IGES Reader   9.3.0.113  
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)  
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)  
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)  
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)  
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.3 (r0x0ee262de)  
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)  
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)  
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)  
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)  
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)  
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)  
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)  
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)  
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)  
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)  
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)  
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)  
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)  
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)  
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)  
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)  
   JP2KLib.dll   JP2KLib 2022/06/08-13:36:40   79.8753c76   79.8753c76
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  
   libzip.dll   photoshopdva   22.0.0  
   LogSession.dll   LogSession   8.2.0.16  
   mediacoreif.dll   photoshopdva   22.0.0  
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855  
   mkl_avx2.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_avx512.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_core.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_def.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_mc3.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_sequential.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_vml_avx2.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_vml_avx512.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_vml_def.1.dll   Intel(R) Math Kernel Library   2021.3  
   mkl_vml_mc3.1.dll   Intel(R) Math Kernel Library   2021.3  
   MPS.dll   MPS 2022/06/26-19:09:38   79.14a028f   79.14a028f
   onnxruntime.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855  
   opencv_world452.dll   OpenCV library   4.5.2  
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2022   23.5  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.2.0  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.2.0.100  
   PSCloud.dll                                                   1.0.0.1  
   PSRes.dll   Adobe Photoshop 2022   23.5  
   PSViews.dll   Adobe Photoshop 2022   23.5  
   ScCore.dll   ScCore 2022/01/04-10:07:31   82.3   82.3
   sentry.dll   Adobe-Sentry.dll   0.4.17  
   SVGRE.dll   SVGRE   79.2c1e692   79.2c1e692
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  
   TfKernel.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   utest.dll   photoshopdva   22.0.0  
   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000  
   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0  
   WRServices.dll   WRServices    Build 17.4.0.997eb32   17.4.0.997eb32
   wu3d.dll   U3D Writer   9.3.0.113  
   Unified Extensibility Platform  uxp-6.2.1-1-cbb9a02
   UPIC  2.4.1


Required plugins:

   Accented Edges 23.5 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 23.5 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 23.5 - from the file “Filter Gallery.8bf”
   Average 23.5 - from the file “Average.8bf”
   Bas Relief 23.5 - from the file “Filter Gallery.8bf”
   BMP 23.5 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 14.5 - from the file “Camera Raw.8bi”
   Camera Raw Filter 14.5 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 23.5 - from the file “Filter Gallery.8bf”
   Charcoal 23.5 - from the file “Filter Gallery.8bf”
   Chrome 23.5 - from the file “Filter Gallery.8bf”
   Cineon 23.5 - from the file “Cineon.8bi”
   Clouds 23.5 - from the file “Clouds.8bf”
   Color Halftone 23.5 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 23.5 - from the file “Filter Gallery.8bf”
   Conté Crayon 23.5 - from the file “Filter Gallery.8bf”
   Craquelure 23.5 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 23.5 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 23.5 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 23.5 - from the file “Filter Gallery.8bf”
   Crystallize 23.5 - from the file “Standard MultiPlugin.8bf”
   Cutout 23.5 - from the file “Filter Gallery.8bf”
   Dark Strokes 23.5 - from the file “Filter Gallery.8bf”
   De-Interlace 23.5 - from the file “Standard MultiPlugin.8bf”
   Dicom 23.5 - from the file “Dicom.8bi”
   Difference Clouds 23.5 - from the file “Clouds.8bf”
   Diffuse Glow 23.5 - from the file “Filter Gallery.8bf”
   Displace 23.5 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 23.5 - from the file “Filter Gallery.8bf”
   Entropy 23.5 - from the file “statistics.8ba”
   Export Color Lookup Tables 23.5 - from the file “Export3DLUT.8be”
   Extrude 23.5 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 23.5 - from the file “FastCore.8bx”
   Fibers 23.5 - from the file “Standard MultiPlugin.8bf”
   Film Grain 23.5 - from the file “Filter Gallery.8bf”
   Filter Gallery 23.5 - from the file “Filter Gallery.8bf”
   Fresco 23.5 - from the file “Filter Gallery.8bf”
   Glass 23.5 - from the file “Filter Gallery.8bf”
   Glowing Edges 23.5 - from the file “Filter Gallery.8bf”
   Grain 23.5 - from the file “Filter Gallery.8bf”
   Graphic Pen 23.5 - from the file “Filter Gallery.8bf”
   Halftone Pattern 23.5 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 23.5 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 23.5 - from the file “HDRMergeUI.8bf”
   HSB/HSL 23.5 - from the file “Standard MultiPlugin.8bf”
   IFF Format 23.5 - from the file “Standard MultiPlugin.8bf”
   IGES 23.5 - from the file “U3D.8bi”
   Ink Outlines 23.5 - from the file “Filter Gallery.8bf”
   JPEG 2000 23.5 - from the file “JPEG2000.8bi”
   Kurtosis 23.5 - from the file “statistics.8ba”
   Lens Blur 23.5 - from the file “Lens Blur.8bf”
   Lens Correction 23.5 - from the file “Lens Correction.8bf”
   Lens Flare 23.5 - from the file “Standard MultiPlugin.8bf”
   Liquify 23.5 - from the file “Liquify.8bf”
   Matlab Operation 23.5 - from the file “ChannelPort.8bf”
   Maximum 23.5 - from the file “statistics.8ba”
   Mean 23.5 - from the file “statistics.8ba”
   Measurement Core 23.5 - from the file “MeasurementCore.8me”
   Median 23.5 - from the file “statistics.8ba”
   Mezzotint 23.5 - from the file “Standard MultiPlugin.8bf”
   Minimum 23.5 - from the file “statistics.8ba”
   MMXCore Routines 23.5 - from the file “MMXCore.8bx”
   Mosaic Tiles 23.5 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 23.5 - from the file “MultiProcessor Support.8bx”
   Neon Glow 23.5 - from the file “Filter Gallery.8bf”
   Note Paper 23.5 - from the file “Filter Gallery.8bf”
   NTSC Colors 23.5 - from the file “NTSC Colors.8bf”
   Ocean Ripple 23.5 - from the file “Filter Gallery.8bf”
   OpenEXR 23.5 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 23.5 - from the file “Filter Gallery.8bf”
   Palette Knife 23.5 - from the file “Filter Gallery.8bf”
   Patchwork 23.5 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 23.5 - from the file “Standard MultiPlugin.8bf”
   PCX 23.5 - from the file “PCX.8bi”
   Photocopy 23.5 - from the file “Filter Gallery.8bf”
   Picture Package Filter 23.5 - from the file “ChannelPort.8bf”
   Pinch 23.5 - from the file “Standard MultiPlugin.8bf”
   Pixar 23.5 - from the file “Pixar.8bi”
   Plaster 23.5 - from the file “Filter Gallery.8bf”
   Plastic Wrap 23.5 - from the file “Filter Gallery.8bf”
   Pointillize 23.5 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 23.5 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 23.5 - from the file “PBM.8bi”
   Poster Edges 23.5 - from the file “Filter Gallery.8bf”
   PRC 23.5 - from the file “U3D.8bi”
   Radial Blur 23.5 - from the file “Standard MultiPlugin.8bf”
   Radiance 23.5 - from the file “Radiance.8bi”
   Range 23.5 - from the file “statistics.8ba”
   Render Color Lookup Grid 23.5 - from the file “Export3DLUT.8be”
   Reticulation 23.5 - from the file “Filter Gallery.8bf”
   Ripple 23.5 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 23.5 - from the file “Filter Gallery.8bf”
   Save for Web 23.5 - from the file “Save for Web.8be”
   ScriptingSupport 23.5 - from the file “ScriptingSupport.8li”
   Shear 23.5 - from the file “Standard MultiPlugin.8bf”
   Skewness 23.5 - from the file “statistics.8ba”
   Smart Blur 23.5 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 23.5 - from the file “Filter Gallery.8bf”
   Solarize 23.5 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 23.5 - from the file “Filter Gallery.8bf”
   Spherize 23.5 - from the file “Standard MultiPlugin.8bf”
   Sponge 23.5 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 23.5 - from the file “Filter Gallery.8bf”
   Stained Glass 23.5 - from the file “Filter Gallery.8bf”
   Stamp 23.5 - from the file “Filter Gallery.8bf”
   Standard Deviation 23.5 - from the file “statistics.8ba”
   Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
   Sumi-e 23.5 - from the file “Filter Gallery.8bf”
   Summation 23.5 - from the file “statistics.8ba”
   Targa 23.5 - from the file “Standard MultiPlugin.8bf”
   Texturizer 23.5 - from the file “Filter Gallery.8bf”
   Tiles 23.5 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 23.5 - from the file “Filter Gallery.8bf”
   Twirl 23.5 - from the file “Standard MultiPlugin.8bf”
   U3D 23.5 - from the file “U3D.8bi”
   Underpainting 23.5 - from the file “Filter Gallery.8bf”
   Vanishing Point 23.5 - from the file “VanishingPoint.8bf”
   Variance 23.5 - from the file “statistics.8ba”
   Water Paper 23.5 - from the file “Filter Gallery.8bf”
   Watercolor 23.5 - from the file “Filter Gallery.8bf”
   Wave 23.5 - from the file “Standard MultiPlugin.8bf”
   WIA Support 23.5 - from the file “WIASupport.8li”
   Wind 23.5 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 23.5 - from the file “WBMP.8bi”
   ZigZag 23.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.12.1.4 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"
   CDO: 1.125.1
        CmdN: 1.13.2
        CDP: 1.149.0
        Projects: 1.4.5
      Loaded at: 47 ms - launch time impact: 11 ms
   Content Credentials (Loaded) 0.31.6.0 - from the file "Required Folder"
      Loaded at: 2670 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
      Loaded at: 2671 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
      Loaded at: 50 ms - launch time impact: 0 ms
   Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
      Loaded at: 51 ms - launch time impact: 0 ms
   CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
   CAPTURE: 2.0.41  STOCK: 4.0.2
   Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
      Loaded at: 2671 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 2071 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 2071 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.9.0.29 - from the file "Required Folder"
      Loaded at: 2672 ms - launch time impact: 14 ms
   Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Installed TWAIN devices: NONE

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New Here ,
Oct 02, 2022 Oct 02, 2022

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I have posted the system info but I don't see it,  Reposted several times. 

Can anyone see that posting?

 

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Did not mention that I had the GUDE+date issue for a while.  It seems to have gone away.

I did not do anything as it was easier to just delete that text file

Here is a screen shot of the first part of the system info as the entire info does not seem to be posting

 

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New Here ,
Oct 02, 2022 Oct 02, 2022

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This is better

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New Here ,
Oct 09, 2022 Oct 09, 2022

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Update  

  I had the computer professionally virus scanned and W11 reinstalled.  Also Photoshop.
Same problem.  Adobe tec support has spent about two hours working with my computer
remotely with no success.   A real problem as the computer works fine in all other aspects
and other programs. 

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LEGEND ,
Oct 09, 2022 Oct 09, 2022

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Well, I've been waiting for your reply, but it looks as if things may not be getting through to you. We saw your system info fine, but still need to know what your symptoms actually are. Since Adobe tech support got nowhere we need really exact info from you. The last question to you:

Thanks for the description. That's one of these two:

"the app hangs" - if Photoshop is now completely without life, and you have to kill it/force quit.

"the app goes through open, but shows no document" - if Photoshop, after showing the wait cursor, is still usable, but the document seems not to have opened.

Which of these two is it (or is it something else)?

We can see now you are running Photoshop 23.5.1

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New Here ,
Oct 09, 2022 Oct 09, 2022

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*Thanks, Neither. As simply as I can state the problem I can open one
image in PS and modify it. When I close the image I can not reopen it or
any other. Also can not open the PS app from the task bar. If I log off
my computer and log back on I can once again view/open one image and after
closing it can not open another. Put another way PS works fine for one
image only. Must close the computer and log in in order to open another
image.*


Bill Schiffbauer

 

 

[phone number removed for your protection on a public forum] 
[be careful with email replies!]

 

 

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LEGEND ,
Oct 10, 2022 Oct 10, 2022

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I give up. You simply don't seem able to give us anything but vague descriptions we can do nothing with. "can not reopen it " tells us nothing, and if Adobe can't help after two hours, I doubt we can help either.

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New Here ,
Oct 10, 2022 Oct 10, 2022

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*Thanks for trying. I don't know a way to explain the issue any more
clearly. "Does not open" means the PS app does not appear on the computer
screen with the image and "open" means it does. There is nothing else to
say. No error codes or such. *


Bill Schiffbauer

 

[Second time]

[phone number removed for your protection on a public forum] 
[be careful with email replies!]

 

 

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