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OpenCL greyed out on Intel HD Graphic 4400

New Here ,
Dec 17, 2020 Dec 17, 2020

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Hello community.

I have a simple question that haven't solved, been trying any tutorial but still unsolved.

My photoshop cc 2017 that the openCL is greyed out. My laptop GPU is Intel HD Graphic 4400 with OpenCL version 1.2 and directX 12.0. I've read on the photoshop GPU faq that to enable openCL, the minimum version is 1.1 but I still can't enable it. Been updated the GPU driver but still, nothing changed.

I just wonder is there any suggestion to this problem or my GPU is just unsupported?

TIA

 

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Adobe Community Professional ,
Dec 18, 2020 Dec 18, 2020

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Please go to Help - System info and press copy. Then paste the info here.

Dave

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Hello there, I am having the same issue, could you help me?

 

 

Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64
Number of Launches: 4
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.1023
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2904 MHz
Built-in memory: 8058 MB
Free memory: 6621 MB
Memory available to Photoshop: 7357 MB
Memory used by Photoshop: 90 %
ACP.local Status:
- SDK Version: 1.24.4
- Core Sync Status: Not reachable
- Core Sync Running: 4.3.4.2
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config: Unavailable
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=303, left=-1920, bottom=1383, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) HD Graphics 620"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="30.0.100.9684"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics 620"
glgpu[0].GLRendererID=22806
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bb3678f1b2323513\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bb3678f1b2323513\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bb3678f1b2323513\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bb3678f1b2323513\igd12umd64.dll"
glgpu[0].GLDriverDate="20210709000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 30.0.100.9684"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="3.0 "
clgpu[0].CLDeviceVersion="3.0 NEO "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=3223
clgpu[0].CLName="Intel(R) HD Graphics 620"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="30.0.100.9684"
clgpu[0].CLBandwidth=1.1105e+10
clgpu[0].CLCompute=178.111
License Type: Unknown
Serial number:
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\bruno\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 446,5G, 102,4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2019/11/20-15:01:25 97.614776 97.614776
AdbePM.dll PatchMatch 2019/09/25:16:59:41 1.613549 1.613549
AdobeLinguistic.dll Adobe Linguisitc Library 14.0.0.0
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2019/09/09-16:07:36 79.348578 79.348578
AdobePIP.dll Adobe Product Improvement Program 8.1.0.40.48685
AdobeSVGAGM.dll AdobeSVGAGM 97.614776 97.614776
AdobeXMP.dll Adobe XMP Core 2019/08/13-01:06:57 79.164036 79.164036
AdobeXMPFiles.dll Adobe XMP Files 2019/08/13-01:06:57 79.164036 79.164036
AdobeXMPScript.dll Adobe XMP Script 2019/08/13-01:06:57 79.164036 79.164036
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2019/09/17-01:11:26 79.613319 79.613319
ahclient.dll AdobeHelp Dynamic Link Library 4.1.0.0
AIDE.dll AIDE 2019/09/09-16:07:36 79.613133 79.613133
ARE.dll ARE 2019/09/17-01:11:26 79.613319 79.613319
AXE8SharedExpat.dll AXE8SharedExpat 2019/09/16-11:49:24 79.613314 79.613314
AXEDOMCore.dll AXEDOMCore 2019/09/16-11:49:24 79.613314 79.613314
Bib.dll BIB 2019/09/17-01:11:26 79.613319 79.613319
BIBUtils.dll BIBUtils 2019/09/17-01:11:26 79.613319 79.613319
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2019/11/20-15:01:25 97.614776 97.614776
CRClient.dll Adobe Crash Reporter Client DLL 2.0.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv64.dll International Components for Unicode Build gtlib_12.0.24171
icudt64.dll International Components for Unicode Build gtlib_12.0.24171
icuuc64.dll International Components for Unicode Build gtlib_12.0.24171
igestep30.dll IGES Reader 9.3.0.113
JP2KLib.dll JP2KLib 2019/09/05-01:10:23 79.273548 79.273548
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
LogSession.dll LogSession 8.1.0.40.48685
mediacoreif.dll photoshopdva 12.1.0
MPS.dll MPS 2019/09/27-13:40:09 79.613613 79.613613
pdfsettings.dll Adobe PDFSettings 1.07
Photoshop.dll Adobe Photoshop 2020 21.0
Plugin.dll Adobe Photoshop 2020 21.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 9.4.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 9.4.0.46
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2020 21.0
SCCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 97.614776 97.614776
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 5.6.1.39
VulcanMessage5.dll Vulcan Message Library 5.6.1.39
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 15.2.0.24467 15.2.0.24467
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-3.3.7.56


Required plug-ins:

Accented Edges 21.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 21.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 21.0 - from the file “Filter Gallery.8bf”
Average 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Average.8bf”
Bas Relief 21.0 - from the file “Filter Gallery.8bf”
BMP 21.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 12.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 12.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 21.0 - from the file “Filter Gallery.8bf”
Charcoal 21.0 - from the file “Filter Gallery.8bf”
Chrome 21.0 - from the file “Filter Gallery.8bf”
Cineon 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Cineon.8bi”
Clouds 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Clouds.8bf”
Color Halftone 21.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 21.0 - from the file “Filter Gallery.8bf”
Conté Crayon 21.0 - from the file “Filter Gallery.8bf”
Craquelure 21.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 21.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 21.0 - from the file “Filter Gallery.8bf”
Crystallize 21.0 - from the file “Standard MultiPlugin.8bf”
Cutout 21.0 - from the file “Filter Gallery.8bf”
Dark Strokes 21.0 - from the file “Filter Gallery.8bf”
De-Interlace 21.0 - from the file “Standard MultiPlugin.8bf”
Dicom 21.0 - from the file “Dicom.8bi”
Difference Clouds 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Clouds.8bf”
Diffuse Glow 21.0 - from the file “Filter Gallery.8bf”
Displace 21.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 21.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “EazelAcquire.8ba”
Entropy 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Export Color Lookup Tables 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Export3DLUT.8be”
Extrude 21.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “FastCore.8bx”
Fibers 21.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 21.0 - from the file “Filter Gallery.8bf”
Filter Gallery 21.0 - from the file “Filter Gallery.8bf”
Fresco 21.0 - from the file “Filter Gallery.8bf”
Glass 21.0 - from the file “Filter Gallery.8bf”
Glowing Edges 21.0 - from the file “Filter Gallery.8bf”
Grain 21.0 - from the file “Filter Gallery.8bf”
Graphic Pen 21.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 21.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 21.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 21.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 21.0 - from the file “Standard MultiPlugin.8bf”
IGES 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
Ink Outlines 21.0 - from the file “Filter Gallery.8bf”
JPEG 2000 21.0 - from the file “JPEG2000.8bi”
Kurtosis 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Lens Blur 21.0 - from the file “Lens Blur.8bf”
Lens Correction 21.0 - from the file “Lens Correction.8bf”
Lens Flare 21.0 - from the file “Standard MultiPlugin.8bf”
Liquify 21.0 - from the file “Liquify.8bf”
Matlab Operation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “ChannelPort.8bf”
Maximum 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Mean 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Measurement Core 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MeasurementCore.8me”
Median 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Mezzotint 21.0 - from the file “Standard MultiPlugin.8bf”
Minimum 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
MMXCore Routines 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MMXCore.8bx”
Mosaic Tiles 21.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MultiProcessor Support.8bx”
Neon Glow 21.0 - from the file “Filter Gallery.8bf”
Note Paper 21.0 - from the file “Filter Gallery.8bf”
NTSC Colors 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “NTSC Colors.8bf”
Ocean Ripple 21.0 - from the file “Filter Gallery.8bf”
OpenEXR 21.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 21.0 - from the file “Filter Gallery.8bf”
Palette Knife 21.0 - from the file “Filter Gallery.8bf”
Patchwork 21.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 21.0 - from the file “Standard MultiPlugin.8bf”
PCX 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “PCX.8bi”
Photocopy 21.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “ChannelPort.8bf”
Pinch 21.0 - from the file “Standard MultiPlugin.8bf”
Pixar 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Pixar.8bi”
Plaster 21.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 21.0 - from the file “Filter Gallery.8bf”
Pointillize 21.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 21.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “PBM.8bi”
Poster Edges 21.0 - from the file “Filter Gallery.8bf”
PRC 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
Radial Blur 21.0 - from the file “Standard MultiPlugin.8bf”
Radiance 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Radiance.8bi”
Range 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Render Color Lookup Grid 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Export3DLUT.8be”
Reticulation 21.0 - from the file “Filter Gallery.8bf”
Ripple 21.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 21.0 - from the file “Filter Gallery.8bf”
Save for Web 21.0 - from the file “Save for Web.8be”
ScriptingSupport 21.0 - from the file “ScriptingSupport.8li”
Shake Reduction 21.0 - from the file “Shake Reduction.8bf”
Shear 21.0 - from the file “Standard MultiPlugin.8bf”
Skewness 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Smart Blur 21.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 21.0 - from the file “Filter Gallery.8bf”
Solarize 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Solarize.8bf”
Spaces 21.0 - from the file “Spaces.8li”
Spatter 21.0 - from the file “Filter Gallery.8bf”
Spherize 21.0 - from the file “Standard MultiPlugin.8bf”
Sponge 21.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 21.0 - from the file “Filter Gallery.8bf”
Stained Glass 21.0 - from the file “Filter Gallery.8bf”
Stamp 21.0 - from the file “Filter Gallery.8bf”
Standard Deviation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Sumi-e 21.0 - from the file “Filter Gallery.8bf”
Summation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Targa 21.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 21.0 - from the file “Filter Gallery.8bf”
Tiles 21.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 21.0 - from the file “Filter Gallery.8bf”
Twirl 21.0 - from the file “Standard MultiPlugin.8bf”
U3D 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
Underpainting 21.0 - from the file “Filter Gallery.8bf”
Vanishing Point 21.0 - from the file “VanishingPoint.8bf”
Variance 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Water Paper 21.0 - from the file “Filter Gallery.8bf”
Watercolor 21.0 - from the file “Filter Gallery.8bf”
Wave 21.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “WIASupport.8li”
Wind 21.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “WBMP.8bi”
ZigZag 21.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start 3.1.0.156 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2020\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.62.2
CmdN: 1.0.0
CDP: 1.89.2

Extensions:

com.adobe.Butler.backend 2.3.4 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
com.adobe.stock.panel.licensing 0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\index.html”
New Document 3.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.1.0\fnft.html?v=3.1.0.12”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\purchaseTypekit.html”
Home 2.10.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.10.0\index.html?v=2.10.0.21”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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@Bruno Eduardo5CA1 

Looks like you're using a pirated version of Photoshop, your system info shows

License Type: Unknown
Serial number:

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Guest
Dec 18, 2020 Dec 18, 2020

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Hi

Can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

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Adobe Community Professional ,
Dec 18, 2020 Dec 18, 2020

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Uninstall the Gpu driver, restart your computer, then reinstall  , make sure to install the driver from the offcial intel website

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