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opening photos

New Here ,
Mar 23, 2023 Mar 23, 2023

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Hi
I need help.
I don't know if it matters but after updating photoshop after opening the photo (no matter what format) the photo opens but you can't see the image only blinks the whole photo once in white once in black and so all the time I don't know what to do??

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Windows

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correct answers 1 Correct answer

Community Expert , Mar 23, 2023 Mar 23, 2023

@KRZYSZTOF24389627li31 

 

Try this: Preferences > Technology Previews > "Deactivate Native Canvas"

 

Jane

 

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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@KRZYSZTOF24389627li31 

 

Try this: Preferences > Technology Previews > "Deactivate Native Canvas"

 

Jane

 

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New Here ,
Mar 23, 2023 Mar 23, 2023

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Thank you very much for help.
Treaz everything works.
Did updating the program cause this situation??

Regards

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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You're welcome @KRZYSZTOF24389627li31 .

 

From Pete Green, "this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12. "

https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w... 

 

Deactivating native canvas is a work-around for older GPUs.

 

Jane

 

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