Overexposed photos when importing in Lr and Ps

[Roman K.]

Hello,
I have a problem with both PS as well as Lightroom. As soon as I import the image, it is automatically converts to overexposed vertion of it with saturated colours. The issue started after I Batch resized multiple raw images in photoshop. I tried all resets as well as Adobe Default but the issue is still there, every time I import images. Do you have any suggestions, how I can fix it?
Many thanks, Roman 

 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[Bojan Živković]

Hi, you can not resize original RAW images. Can you explain entire process and what you have done?

[Roman K.]

Thanks Bojan

I did the following action to resize multiple RAW CR3 files for a client:

https://expertphotography.com/batch-resize-photoshop/

[D Fosse]

You need to describe in a bit more detail what you do. What, exactly, do you mean by "as soon as I import the image"? What are you doing, what commands are you using in which application?

Generally: using packaged third-party procedures without any control over what they contain is always risky.  Resizing and exporting/saving out are very basic native functions in Photoshop, easy to set up in a batch, without needing to use external resources.

From what it looks like, whatever this external procedure was, it may have altered ACR defaults in some way, perhaps added a preset. I would start by restting ACR preferences and perhaps also Photoshop preferences to get rid of it.

Reset ACR preferences by pressing ctrl+alt+shift as you open ACR. You get a confirmation dialog. The same procedure works for Photoshop, but you can also do it inside PS Preferences.

You can also delete ACR presets directly in Camera Raw Preferences.

[Roman K.]

Thanks a lot for such detailed reply!

I just created a resize shortcut, following those guidance from that source in the link I provided, using only Photoshop tools and without any external plugins or presets. 

I did try to reset ACR as well as Ps and Lr  by erasing all presets as you advised, also restarted both programs several times and the problem is still there.
I guess the best way is just to erase and reinstall both programs.