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P: 2021 crashed when using magnetic lasso tool

New Here ,
Sep 29, 2021 Sep 29, 2021

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Photoshop 2021 crashed when using magnetic lasso tool. please help to solve this matter.

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macOS

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2021 Nov 14, 2021
This issue should be fixed by updating to 23.0.1. Let us know if you're still having trouble after updating.

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Adobe Community Professional ,
Sep 30, 2021 Sep 30, 2021

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Hi, I think this issue is related to "use graphic processor setting":

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

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Adobe Community Professional ,
Sep 30, 2021 Sep 30, 2021

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Fixed: Lasso Tool Crashes Freezes Photoshop CChttps://tubemint.comhttps://nichehow.com

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Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

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Hi,

 

We're sorry about the trouble with Photoshop while using the Magnetic lasso tool. Would you mind sharing the exact version of Photoshop you're using along with your computers macOS version?

 

If disabling the graphics processor as suggested by Francesco doesn't help, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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LATEST

This issue should be fixed by updating to 23.0.1. Let us know if you're still having trouble after updating.


Senior Product Manager - Customer Advocacy - Digital Imaging

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