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P: Error at loading of IPPcv library Photoshop 22.0 Windows 10

Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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I have updated photoshop to version 2021 but it won't open I get this message.
Can anyone help me with this?

Where can I find this missing file?

 

{Moderator Note: Edited the thread title, PS-57173}

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Performance, Windows

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correct answers 3 Correct answers

Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi there, We're sorry for the trouble. Could you please check the minimum system requirements for Photoshop 22.0 here: https://helpx.adobe.com/photoshop/system-requirements.html Also, check the available workarounds to fix this issue for now: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary Let us know if that helps. Thanks, Mohit

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Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi there, Looks like your CPU version isn't compatible with Photoshop 22.0. You should roll back to the previous version of Photoshop 21.2.4 and let us know if that helps. Here's how you roll back to the previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html Thanks, Mohit

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Feb 24, 2021 Feb 24, 2021
Hi there, Sorry that you're getting an error "Error at loading of ippCV library" while loading Photoshop. Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later. See: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64 Number o...

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replies 159 Replies 159
Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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The following utility on Windows can help find this information

https://docs.microsoft.com/en-gb/sysinternals/downloads/coreinfo

-Manan

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Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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On a mac use Terminal by pressing Cmd+Space (spotlight search) then type Terminal

and in the Terminal window type or paste sysctl -a | grep machdep.cpu.features

then press Enter.

 

term1.pngterm2.pngterm3.png

 

Or go to Applications>Utilities>Terminal.app

 

For extened CPU info, type or paste sysctl -a | grep machdep.cpu in the Terminal window

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Community Beginner ,
Oct 22, 2020 Oct 22, 2020

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Hallo,i think it`s the last time i did an abo for photoshop .

since Camera Raw 12.4 my graphic card is nomore supported .

I swiched back to 12.3 this works mit my card.Now with

Photoshop 2021 there is again a great problem, i have paid for

something  i can not use on my computer. I don`t have money

to buy a new computer only for Photoshop.In the future I

will look for another program for  image editing.

I`m very upset about Adobe`s strategy.

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New Here ,
May 24, 2021 May 24, 2021

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I feel the same way as you. For Adobe to cowtow to intel to exclude AMD processors is unconscionable and I will also be looking for an alternative that can handle my work. Heck with you Adobe!!!!!!!!!!!

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New Here ,
Oct 20, 2020 Oct 20, 2020

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Same here.

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Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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same issue here... what a deception

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Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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With me it comes

Photoshop 2020 Fehler.jpg2_Photoshop 2020 Fehler.jpg

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Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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I took a close look at the requirements of the new Ps. It says that from a CPU with SSE4 is supported. I would love to venture out. My CPU is an AMD Phenom (tm) II X4 975 processor with 4x 3600MHz and support for SSE FP, SSE2, SSE3. I haven't been able to complain to this day. Photoshop went very well. Now do I have to buy a new CPU + motherboard + new RAM so that I can use PS again? Sorry for the question ... are you kidding me? I'm not paying around 600 € for new components so that I can use the current PS version. I hope that will be changed, otherwise I'll have to look for an alternative!

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Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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it seems so... looks like PS development team has decided to make use of SSE4.2 and that is not optional. So I guess it's time for me to get a RYZEN. As an alternative, you can install previous version of PS, from the Creative Cloud Desktop App, at the right of the PS row, click the 3 dots and will display the option "Previous Versions" and install it.

HTH  

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New Here ,
Oct 22, 2020 Oct 22, 2020

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"Unfortunally" the answer helped me: I have to update my system because does not support SSE4.*

Thanks for the help

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Adobe Community Professional ,
Oct 22, 2020 Oct 22, 2020

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The latest official update of Ps Buid 22 shows the error with DLL that do not allow me to use latest build. So I have stack on 21..2.4. All other Adobe App including Ai, Ae, Premier Pro and others work smoothly after yesterday update. That means that error do not depends on my VGA or CPU and is specific only for Ps installation core code that is dynamically linked to ippcvn7.dll or ippcvn7.dll . Also

my win OS dll testing don't find any error in my dll files.

I would appreciate if Ps dev team investigated this error  and change decission to allow user with this architecture continue to use Ps:

Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

 

Screenshot 2020-10-21 120452.jpg

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New Here ,
Oct 22, 2020 Oct 22, 2020

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Infelizmente estou com o mesmo problema e precisei voltar para a versão anterior. Aparentemente é algo que precisa ser corrigido, pois são muitos usuários relatando o erro. No meu caso o processador é o AMD Phenom(tm) II X6 1100T de 3.3 Ghz. Seria possivel nos dar uma posição se o problema será corrigido ou realmente vamos ter que trocar o hardware?

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New Here ,
Oct 23, 2020 Oct 23, 2020

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Since today I can't start Photoshop.The folowing Error Information appears:

"Error at loading of ippCV library"

Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1 (r0x35c5ec66)

No DLL from the list below is found on the system search path:

ippcvm7.dll (the most suitable for your CPU)

Please provide a path to at least one of them.

 

Is there anybody with the same problem? Who can help me??

Thank you

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Adobe Community Professional ,
Oct 23, 2020 Oct 23, 2020

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Hi there – did you try the Community Search or Google for one second?

https://community.adobe.com/t5/photoshop/m-error-at-loading-of-ippcv-library-photoshop-22-0-windows-...

🙂

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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Hy, i have the same problem Photoshop 2021 can not work with the CPU of your computer.
There are two possibilities :You buy anew computer or you work with Photoshop 2020.

Greetings Chris

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New Here ,
Oct 23, 2020 Oct 23, 2020

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It seems to me if there is a problem with AMD cpu. I have the same trouble

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Community Beginner ,
Oct 25, 2020 Oct 25, 2020

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the problem is not having an AMD cpu, but an OLD cpu

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Engaged ,
Oct 25, 2020 Oct 25, 2020

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Actually, this is not true.
While with Intel this indeed should be pretty old CPU like Core 2 Duo (2 core @ 1.0-1.5GHz), for AMD this could easily be Phenom II X6 1100T with 6 cores @ 3.3GHz which I would not call "old" (at least not by it's performance).

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Contributor ,
Oct 23, 2020 Oct 23, 2020

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The 'correct' answer given may be wrong.  Copied from another forum:

-----------------------------

If you got this error:
"
    Error at loading of ippCV library
    Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.
    No DLL from the list below is found an the system search path:
     ippcvm7.dll (the most suitable for your CPU)
    Please provide a path to at least one of them.
"
Here is the fix.

Despite what Adobe is saying officially, Photoshop 2021 does NOT require support of SSE4.2 to run.
The real problem is that:
- IPP libraries optimized for SSE3 are missing from distribution (they are available from Intel)
- OpenCV library was build with SSE4.2 requirement
To fix this download this pack of libs from any source below (it's the same):
https://www113.zippyshare.com/v/cqtznzt2/file.html
https://www.sendspace.com/file/vh0wjm
Unpack archive and copy libs to Photoshop 2021 installation directory (overwrite opencv_world440.dll when requested).

This fixes the problem an PS runs just fine.
But disclaimer as usual - all this at your own risk.

 

Please note that this is not a hack or something like this - this is official libraries from official sources.
Intel IPP libraries was taken from Intel Parallels Studio XE 2020.1.0 and contains valid signature from Intel.
OpenCV library was taken from official release of OpenCV 4.4.0 on GitHUB (https://github.com/opencv/opencv, build by VC15).

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Engaged ,
Oct 23, 2020 Oct 23, 2020

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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Hi!

Amazing, this works, Thanks so much for the solution. Something that Adobe can't do or just solve telling us to install a previous version.

God Bless

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Contributor ,
Oct 23, 2020 Oct 23, 2020

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Worked for me too on my Win10-64 pro AMD Phenom II 1100T CPU.

Shame on Adobe for doing this to us, and for needing some random user to fix it for them, and making me buy a new CPU in the meantime.

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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seems to work for me too so far. At least this gives me time to save for my next rig.

The only difference is that i donwloaded the opencv file from here

https://opencv.org/releases/

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Community Beginner ,
Oct 25, 2020 Oct 25, 2020

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Well, even though I was able to startup PS2021 with this fix, then loading a TIF file to start working thrown an error really weird, and everything became quite unresponsive, windows didn't even finished shutting down.

So, i just forced the shutdown by holding the power button, then the disk i had the TIF file failed to be recognized by the BIOS, pretty weird!. In the end, resetting the bios solved the disk not recognized issue.  PS2021 keeps failing. I have no issues at all opening that TIF with Adobe 2020. So dead end to me, will need to upgrade my system... anyway, i should have done that long time ago.

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Adobe Community Professional ,
Oct 24, 2020 Oct 24, 2020

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Thanks dbur971 for your help

I will report it PS Team.

 

 

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