P: PS uninstalled itself — plus presets lost
Copy link to clipboard
Copied
When woke my imac this morning (OS 12.6.5) I found Photoshop uninstalled. I'm the only user and my bill is all paid up. My other Adobe software remains intact. It just wasn't there!
I went to the CC home page and it said my other apps were up to date and that I could install PS, as though I never had before. So I did, no problem installing.
HOWEVER, 20 years worth of presets, brushes, macros and actions are all gone. That was a LOT of usability/productivity to have taken away without warning. Is there an easy retreival?
What gives?
1 Pinned Reply
Hi everyone. Wanted to let you know the team is working on this and will update when there is a fix.
Explore related tutorials & articles
Copy link to clipboard
Copied
this just happened to mine and i have no idea what to do
Copy link to clipboard
Copied
so here we are in 2025 and still no fix????

