P: Save For Web error A write permissions error has occurred Photoshop 22.1.1

New Here ,
Jan 12, 2021 Jan 12, 2021

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Hello,

 

I am using the PS 22.1.1 version and when I try to save for web I get the error. "Adobe Save For Web Error A write permissions error has occurred " 

 

Any help?

 

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correct answers 3 Correct answers

Adobe Employee , Feb 02, 2021 Feb 02, 2021
Hi there, Welcome to the community! Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop. Thanks for sharing the version info. Could you please let us know the macOS version you're working with? Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: Required permissions for Photoshop If that doesn't help, then try creating a new user account on the Mac & le...

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Community Beginner , Feb 25, 2021 Feb 25, 2021
Hello, I just solved this problem on my Mac by doing 2 things. Unfortionately I don't know which one solved the issue, but you can check individually if you have this problem. I disabled Dropbox Backup (Documents and Desktop) und uninstalled GoodSync. Now I can use 'Save For Web' again!I have a feeling Dropbox Backup Desktop was the issue. Have a try. Hope I could help....

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Community Beginner , Aug 04, 2021 Aug 04, 2021
You are completely right, I was the one that said the problem originated in Dropbox. If anyone does not know how to unsync the backup from dropbox, here's the procedure:Click the Dropbox icon in your system tray (Windows) or menu bar (Mac).  Click your profile picture or initials. Click Preferences. Click the Backups tab. (Previously Import tab) Click Manage backup.  Uncheck the folders you’d like to remove from Dropbox or toggle all files to Off.  Click Save.

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Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

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Hi, are you trying to save it to a protected folder maybe?

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New Here ,
Jan 13, 2021 Jan 13, 2021

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no the message appears no matter where I try to save... (I have Dropbox that makes a backup of my computer?)

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New Here ,
Jan 13, 2021 Jan 13, 2021

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I don't think so. I'm just trying to save to my downloads or desktop folder.

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Explorer ,
May 22, 2022 May 22, 2022

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Photoshop still not able to <Save for web> with Dropbox backup enabled. Fiddly and inconvenient to disable.

Workaround : In Photoshop <Save for web>, Click <Preview> button bottom-left; your animated GIF will open in your default browser, right-click the gif in the browser and <Save image …> either to Downlaods or nominated folder.

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New Here ,
Jun 02, 2022 Jun 02, 2022

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Genius! This workaround did it for me, thanks!

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New Here ,
Jan 13, 2021 Jan 13, 2021

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Same problem here...

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New Here ,
Jan 17, 2021 Jan 17, 2021

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Same problem, can't save a gif

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New Here ,
Jan 19, 2021 Jan 19, 2021

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Same problem. Any thoughts, Adobe? 

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Community Beginner ,
Jan 25, 2021 Jan 25, 2021

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Same issue here, no matter where I try to save.
I'm on OS Big Sur and I updated to Photoshop 2021 ten days ago, but haven't used the save for web function until today. Very frustrating. I need to save some gif for a newsletter going out tomorrow.

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Community Beginner ,
Jan 26, 2021 Jan 26, 2021

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Same error... Running on Mac OS Big Sur 11.1 and Photoshop 22.1.1

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New Here ,
Jan 26, 2021 Jan 26, 2021

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Am having the same issue. BigSur 11.1

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New Here ,
Jan 27, 2021 Jan 27, 2021

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Same here.  11.1 Big Sur, PS 22.1.1

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Adobe Employee ,
Feb 02, 2021 Feb 02, 2021

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Hi there,

Welcome to the community!


Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.

Thanks for sharing the version info. Could you please let us know the macOS version you're working with?

Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: Required permissions for Photoshop

If that doesn't help, then try creating a new user account on the Mac & let us know if the app works properly or if you still get the same error. You can check the steps here: Set up users, guests and groups on Mac

Let us know how it goes.
Regards,
Sahil


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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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Hi Sahil, thanks for getting back to me.

 

I'm on macOS Big Sur Version 11.2 

and on Adobe Photoshop Version: 22.1.1 20210104.r.138 2021/01/04: 852879028a7 x64

 

I'm the admin, Read and Write permissions are alredy granted.

 

I did try creating a new user account, and that does work.

However it doesn’t really solve the main issue, as I have everything setup on my original profile:

  • Settings for all my Adobe apps
  • Microsoft office accounts
  • Remote access to our files on sharepoint
  • Personal email on Spark
  • Dropbox integration
  • Chrome login and extensions
  • Folders and OS settings
  • Wacom settings
  • etc.

 

But if I want to save for web, I’ll have to either switch between two profiles or migrate everything to the new profile (which is usually quite time consuming), and then what if it happens again?

 

Camilla

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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Hi Camilla,

 

Thanks for the feedback. Yes, it will certainly take time to set up everything again in the new user account. Could you please log back into the old user account and move the Photoshop preferences settings folder to the desktop. Here's the location: Macintosh HD/User/username/Library/Preferences/Adobe Photoshop 2021 Settings

 

Move the "Adobe Photoshop 2021 Settings" folder to the desktop location. Open Photoshop and check if that helps.

If it doesn't work, uninstall Photoshop > restart your machine > reinstall Photoshop using Adobe Creative Cloud Desktop app

 

Let us know the outcome.

Thanks,

Mohit 

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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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It didn't work for me, what did work is, once you´re in the "Save for web" screen you click on the preview button, it will open the image in a web browser and from there you can save the image.

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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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Thanks, that's a nice workaround 👍

Because uninstalling –> restarting –> reinstalling didn't work for me either 👎

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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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I'm also backing my files with dropbox, and this issue originated there, I do not know how to fix it or if there´s a way to assign permissions to Photoshop from dropbox. The thing is that Illustrator doestn't have this issue when using the same save for web function.

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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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My files are mostly on sharepoint, only my personal files are on dropbox.

My partner doesn't have the same issue on their mac/photoshop. And on the new profile on this mac, it's not a problem either.

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Participant ,
Jan 20, 2022 Jan 20, 2022

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This totally worked. Thank you!!

 

NO, ADOBE, I'm not uninstalling Dropbox - It's part of my backup plan. Please fix your software. We're spending a huge amount of money $$$ for this product. I was working, now it's not. 

 

PLEASE FIX THIS ERROR.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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This worked for me. Couple extra steps but at least it's a workaround. Thanks for the reply.

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Explorer ,
Feb 27, 2022 Feb 27, 2022

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Thank you for this workaround. I'm having the same problem. I hope they don't take away 'Save for web' 

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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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Alas, no joy.

 

But Jorge Fdz.'s workaround "click on the preview button, it will open the image in a web browser and from there you can save the image." gets the job done.

 

Unfortunately I can't spend anymore time on this today, I'm up against a few deadlines.

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Community Beginner ,
Feb 17, 2021 Feb 17, 2021

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Any update on fixing this bug?

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