Pantalla negra al guardar para web - Blank Save for Web window in Photoshop 2019 on macOS

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Hola, tengo problemas con el revelado de camara raw y el exportar para web la pantalla de photoshop se pone así, alguién sabe por que y como solucionarlo? Gracias!

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[nikunj.m]

Hi,

We're sorry about the trouble with Photoshop 2019. Would you mind telling us which macOS version are you working on? Please try updating Photoshop to the latest available version to check if that helps. If not, please try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

Let us know how it goes!

Regards,

Nikunj